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Posted
VPS number: 150, VPS ID: 802

I still can't access my vps. please clarify

On Wed, Mar 25, 2026, 3:00?PM HelioHost wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Freerpbx1,
>
> Thank you for your payment to HelioHost for your VPS service subscription.
>
> Here is the invoice for your recent payment:
>
> VPS150
> 4 GB memory, 2 CPUs, 150 GB storage
> Dedicated IPv4: 64.62.199.218
> Dedicated IPv6: 2001:470:1:1ee::150
>
> Invoice issued to:
> Freerpbx1 (nexim20@gmail.com)
>
> Subtotal: $14.00
> Discount: 0%
> Total payment: $14.00 billed every month
>
> Subscription ID: sub_1T1vHjRrjEtF6lxE8T2GMlkE
> Transaction ID: ch_3TErQxRrjEtF6lxE1Xskm8yX
>
> Your VPS is paid in full and now expires on 2026-04-25. You should be
> billed again automatically on that date. If you have any questions about
> your bill, or need help with anything don't hesitate to reply to this
> email, open a ticket on helionet.org or by phone at 1(802) 884-3546.
>
> We hope you have a wonderful day!
>
> Invoice issued by:
> Helio Networks
> 110 7th Ave S Kirkland, Washington 98033-6522
>
> 1(802) 884-3546 support@heliohost.org
> Check Account
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Posted

VPS150 has been turned back on and should be available again. Thank you for your payment.

(Note that this process is manual...if a VPS gets powered off, we have to manually turn it back on once the payment is made).

Posted

Also keep in mind that if you check your emails and reply to them or set up a new subscription your VPS won't get powered off in the first place.

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