[HH#311613] e mail from application

[HelioHost]

Username: kalaggelaki, Server: Morty, Main domain: kalaggelaki.helioho.st

Good mornin

I want one of my applications to send emails to my clients with SMTP
from the email info@kalaggelaki.helioho.st. I tried both
kalaggelaki.helioho.st and morty.heliohost.org as a mail server and
both fail. Please what should I conclude from the following
1) protocol:
2) Server:
3) port:
If any settings are needed, please do them for me.
Thank you. A Margetakis Ierapetra Creta Greece

[Krydos]

What is the error message when they fail?

[HelioHost]

Good morning,
there is no any answer

???? ??? 2 ??? 2025 ???? 10:14??.?., ?/? HelioHost Support <
support@heliohost.org> ??????:

> What is the error message when they fail.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=66370
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[wolstech]

You should be able to use SMTP. Hostname is morty.heliohost.org for the mail server. Port 465 with SSL/TLS, or port 25 with no encryption (give both a try).

Username and password can be any email address and password you created in Plesk.

[HelioHost]

Thank you very much, sending mail through the application worked as I
expected. Since there is a possibility that 500 mails will be sent in
some days to our customers, let me know if there is any problem.
Please send me the link so that I can give you a gift of 100 euros
tomorrow.

Apostolos Margetakis Ierapetra Creta Greece


???? ??? 3 ??? 2025 ???? 2:57??.?., ?/? HelioHost Support <
support@heliohost.org> ??????:

> You should be able to use SMTP. Hostname is morty.heliohost.org for the
> mail server. Port 465 with SSL/TLS, or port 25 with no encryption (give
> both a try). Username and password can be any email address and password
> you created in Plesk.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=66370
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

The default sending limit is 50 emails per day, but the limit can be increased if you answer a few additional questions. If you'd like to make a donation you can do so with the links at https://heliohost.org/donate/ but no donations is required to increase your sending limit. You said 500 emails in "some days" so if you send 50 a day for 10 days then you wouldn't need the limit increased anyways. Not sure if 10 days is what you meant by "some days" though.

[HelioHost]

Let me be more specific because I need a limit of 500 emails..From
2025-12-01, farmers in my area are obliged
when transporting products to issue a transport document which they send to
a government agency at a specific
address then send it by email to the
recipient of the product, validated
by this government agency
Because the farmers here are also poor people and have nothing to do with
technology,
I made a simple application for phones with MIT App Inventor and gave it to
several people for free.
Therefore, I cannot know how many emails will be sent per day, which is why
I need a limit of 500 per day for now.
Thank you very much..
Apostolos Margetakis Ierapetra Crete

???? ??? 4 ??? 2025 ???? 2:36??.?., ?/? HelioHost Support <
support@heliohost.org> ??????:

> The default sending limit is 50 emails per day, but the limit can be
> increased if you answer a few additional questions. If you'd like to make a
> donation you can do so with the links at https://heliohost.org/donate/ but
> no donations is required to increase your sending limit. You said 500
> emails in "some days" so if you send 50 a day for 10 days then you wouldn't
> need the limit increased anyways. Not sure if 10 days is what you means by
> "some days" though.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=66370
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

Here are the questions we require to be answered before the limit can be increased beyond 50

1. How many emails you plan to send per day? (Already answered 500)
2. Where you get the email addresses from?
3. How can recipients of your emails unsubscribe?
4. Do you have an unsubscribe@yourdomain.com address set up?
5. Do you have an abuse@yourdomain.com address set up?
6. Does each email have a link to unsubscribe?
7. Do you share or sell email addresses that you get?
8. Post an example of the messages being sent.

[HelioHost]

I also answer the other questions
2) I do not send the emails, an application that my client has on his phone
and which
I have created simply transmits a single pdf file to his own client which
is a document
certified by a state agency for the movement of agricultural products
Therefore, I do not receive any address from anyone, my own email simply
acts as an intermediary,
and this is because many of my customers know nothing about email; they
want to send their receipt to the recipient
of their products with the click of a button.
3) You don't register someone somewhere so that they can be deleted
whenever they want sends a single mail
of to whoever they want and I just for convenience pass it on
4) I haven't set any address unsubscribe@yourdomain.com
5. I haven't set any abuse@yourdomain.com addresses
6. In my own mail something so that can be deleted
7. I don't share or sell any email address I receive anyway I can't see
them
8 I attach the pdf file which I will send and it is the only one which my
client sends to his own client.
You can scan qrcode to see the government state labeling as well.
The language of the pdf is Greek.
Furthermore, let me tell you that there is no mass mission.
Thank you very much
Apostolos Margetakis Ierapetra Crete Greece.

???? ??? 4 ??? 2025 ???? 7:45??.?., ?/? HelioHost Support <
support@heliohost.org> ??????:

> Here are the questions we require to be answered before the limit can be
> increased beyond 50 1. How many emails you plan to send per day? (Already
> answered 500) 2. Where you get the email addresses from? 3. How can
> recipients of your emails unsubscribe? 4. Do you have an
> unsubscribe@yourdomain.com address set up? 5. Do you have an
> abuse@yourdomain.com address set up? 6. Does each email have a link to
> unsubscribe? 7. Do you share or sell email addresses that you get? 8. Post
> an example of the messages being sent.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=66370
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

I set up the abuse and unsubscribe email addresses for you, and set them to forward to your Gmail account. Your info email address can now send up to 500 emails per day. That's a really cool project you've put together. I hope the farmers appreciate what you've done for them.

[HelioHost]

Thank you very much..I just made you a small donation of 120$ id
5620-9712-2875-6970

Apostolos Margetakis

Ierapetra Creta Greece


???? ??? 5 ??? 2025 ???? 12:28??.?., ?/? HelioHost Support <
support@heliohost.org> ??????:

> I set up the abuse and unsubscribe email addresses for you, and set them
> to forward to your Gmail account. Your info email address can now send up
> to 500 emails per day. That's a really cool project you've put together. I
> hope the farmers appreciate what you've done for them.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=66370
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

We have received the donation. Thank you once again. We really appreciate your generosity. Let us know if you need help with anything else.