[HH#231694] Re: Account Created

[HelioHost]

Username: kaviaresidence, Server: Morty, Main domain: qiyemailset.helioho.st

Dear Admin,

I cannot send message from my mail account but can Only receive.

Please kindly ask for your assistance

Best Regards.



On Fri, Nov 21, 2025 at 5:17?AM HelioHost wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Kaviaresidence,
>
> Your new HelioHost account has been successfully created!
>
> You can use the link below to login now. Please be aware that your
> dashboard and control panel are active, but it can take up to two hours for
> your domain to be fully functional.
>
> We're still in the process of converting our systems to the new control
> panel so not all the features are available yet, but we hope to have
> everything 100% as soon as possible. The main things that are missing is
> Java/JSP, the ability to edit DNS yourself, and the ability to add or
> delete domains on your own. If you need a domain added just let us know and
> we can add it for you.
>
> If you need help with anything or have any questions just let us know. You
> can reply to this email, post on Discord, or post on our forum to get help.
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[Krydos]

DKIM, SPF, and DMARC have been set up for the domain qiyemailset.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

[kaviaresidence]

Thank you for your kind and fast support. It has sucessfully been fixed.
I have a new problem.

Please how to I add a DNS record from Amazon SES record for CNAME and SPF?

Thank you

 

[Krydos]

Since you're using a helioho.st subdomain we have to add the DNS records for you.

[kaviaresidence]

Please can you kindly add 

CNAME RECORD 1

Name : 46335qw4ywhfavmdknbt2227y2syv62r._domainkey.qiyemailset.helioho.st     

Value: 46335qw4ywhfavmdknbt2227y2syv62r.dkim.amazonses.com

 

CNAME RECORD 2

Name : 3yzld5zprqw4nnlgalrpulo54oqtzjbf._domainkey.qiyemailset.helioho.st    

Value: 3yzld5zprqw4nnlgalrpulo54oqtzjbf.dkim.amazonses.com

 

 

CNAME RECORD 3

Name : lapi4vjfun6mtxzngrevnh72h7lwb6gu._domainkey.qiyemailset.helioho.st   

Value: lapi4vjfun6mtxzngrevnh72h7lwb6gu.dkim.amazonses.com

 

 

Thanks 

[Krydos]

The DNS records have been set.

[kaviaresidence]

Thank you for your great support, as it was verified successfully.

Please lastly please kindly help me add the below DNS record, 

 

 

Type                                      Name                                                                               Value

TXT                                     _dmarc.qiyemailset.helioho.st                                            "v=DMARC1; p=none;"

 

 

Thanks alot

 

[Krydos]

Your DMARC is currently set to quarantine which means if someone tries to send spam or phishing emails on your domain without your permission they will go to spam as they should, and you will get a report. Changing your DMARC to none means that if someone sends spam or phishing emails on your domain without your permissions they will go to inboxes. The whole point of SPF and DKIM is to make sure people can't send spam or phishing emails from your domain, so I'm pretty sure you don't want to change this setting.

[kaviaresidence]

Thank you very much for your support and patience, I greatly appreciate your support assistance but kindly I have a new requests to the below, please add these new CNAME RECORD again one last time to activate my new AMAZON application as old one could not be used.

 

CNAME RECORD 1

Name : jylykkituqdmeu4xa6hu7mk6kpgppqri._domainkey.qiyemailset.helioho.st     

Value: jylykkituqdmeu4xa6hu7mk6kpgppqri.dkim.amazonses.com

 

CNAME RECORD 2

Name : c7guvey5ysc2ztpft7443h6jsyuawhfs._domainkey.qiyemailset.helioho.st    

Value: c7guvey5ysc2ztpft7443h6jsyuawhfs.dkim.amazonses.com

 

 

CNAME RECORD 3

Name : 2fa2bjvhf3dv6flvaczvvwirsrogn42s._domainkey.qiyemailset.helioho.st  

Value: 2fa2bjvhf3dv6flvaczvvwirsrogn42s.dkim.amazonses.com

 

 

 

[Krydos]

Changed.

[HelioHost]

Thank you for your help and support. I am happy to be part of Heliohost

Please I will like to add a new domain.

How do I begin?

On Wednesday, November 26, 2025, HelioHost Support
wrote:

> Changed.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=66323
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

Just let us know the domain you would like added and we can add it for you.

[kaviaresidence]

Please kindly like to add a new domain for

qiyemailpro.helioho.st

 

[Krydos]

Added.

[kaviaresidence]

Thank you for your quick support.

Please can you kindly add CNAME RECORD for my new domain qiyemailpro.helioho.st

CNAME RECORD 1

Name : 3edmlva7jbdchs6rhfzonvtnlqnqrmrn._domainkey.qiyemailpro.helioho.st   

Value: 3edmlva7jbdchs6rhfzonvtnlqnqrmrn.dkim.amazonses.com

 

CNAME RECORD 2

Name : gu7odlw6uyavvqokdfovhywxibng6bwh._domainkey.qiyemailpro.helioho.st    

Value: gu7odlw6uyavvqokdfovhywxibng6bwh.dkim.amazonses.com

 

 

CNAME RECORD 3

Name : 3b3bz3lexjvz3biin36yld6mpl2jt2iq._domainkey.qiyemailpro.helioho.st   

Value: 3b3bz3lexjvz3biin36yld6mpl2jt2iq.dkim.amazonses.com

 

 

Thanks