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[Solved] Could you please enable DKIM and SPF for my account?


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Posted

Hi HelioHost team,

Here are my details:
- Username: wds657
- Server: Tommy
- Domain: wds657.helioho.st

I’m trying to send emails from my domain, but Gmail is rejecting them because the sender is unauthenticated (SPF/DKIM fail). Β 
Please enable DKIM signing and add the proper SPF record for my domain.

Thank you very much for your help!

Posted

This support request is being escalated to our root admins who can set this up for you.Β 

Posted

DKIM, SPF, and DMARC have been set up for the domain wds657.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

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