HelioHost Posted August 26, 2025 Posted August 26, 2025 Username: shubham5de, Server: Morty, Main domain: shubham5de.helioho.stDear Team Sorry for interruption, facing some issues again now i have changed something on script i need to reset account and please added back my domain without domain/public domain name - alonedeals.com Regards shubham
HelioHost Posted August 27, 2025 Author Posted August 27, 2025 Dear team, please reset On Wed, 27 Aug 2025 at 3:12?AM, HelioHost Support wrote: > Your message (Reset account) has been assigned the tracking ID > [HH#721848]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#721848] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65446 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
wolstech Posted August 27, 2025 Posted August 27, 2025 Account has been reset...again. Is there a reason you've needed to reset your account 3 times in the last week? Most things can be fixed without resetting the account. Also, since I know you've asked before, if you want to use your domain alonedeals.com as the main domain, select custom domain and enter it during the setup process for your reset. This will let you do that. Just remember that if you have us add it as an addon domain instead, there is no way for us to make it the main later without yet another reset.
HelioHost Posted August 27, 2025 Author Posted August 27, 2025 kindly assign the domain On Wed, 27 Aug 2025 at 1:26?PM, Shubham Shobhit < shubhamshushobhit1@gmail.com> wrote: > Dear team, > > please reset > > On Wed, 27 Aug 2025 at 3:12?AM, HelioHost Support > wrote: > >> Your message (Reset account) has been assigned the tracking ID >> [HH#721848]. One of our volunteer community members will reply to your >> email as soon as possible. >> >> Please include the string [HH#721848] in the subject of any future email >> regarding this case. You may do that by simply replying to this message. >> >> Please be aware that our system rejects binary attachments. If you are >> submitting a screenshot or attachment please post a link to the file >> instead of attaching it to the email. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65446 >> >> Thank you, >> HelioHost Support >> https://heliohost.org/ >> https://helionet.org/ >> >>
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