HelioHost Posted August 23, 2025 Posted August 23, 2025 Username: shubham5de, Server: Morty, Main domain: shubham5de.helioho.stDear team kindly reset or restore the account ragards shubham
Krydos Posted August 23, 2025 Posted August 23, 2025 I have started the account reset and you should get another email in a bit with a link to continue with the reset process.
shubham5 Posted August 23, 2025 Posted August 23, 2025 my username is diffrent and recived with diffrent username mail received but invalid code
wolstech Posted August 24, 2025 Posted August 24, 2025 You're the second or third person this has happened to after a reset recently, so that's probably a bug on our side...we're looking into that now. In the meantime, I've sent you a new invite. Once you register the new account I'll add your $11.9342 balance back to your account.
HelioHost Posted August 24, 2025 Author Posted August 24, 2025 please add my domain also alonedeals.com On Sun, 24 Aug 2025 at 5:39?AM, HelioHost Support wrote: > You're the second or third person this has happened to after a reset > recently, so that's probably a bug on our side...we're looking into that > now. In the meantime, I've sent you a new invite. Once you register the new > account I'll add your $11.9342 balance back to your account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65413 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
wolstech Posted August 24, 2025 Posted August 24, 2025 Domain added. The domains (both the main and alonedeals.com) can take up to 2 hours to work now that you've finished setting up the new account.
HelioHost Posted August 24, 2025 Author Posted August 24, 2025 please make main domain alonedeals.com On Sun, 24 Aug 2025 at 5:49?AM, HelioHost Support wrote: > Domain added. The domains (both the main and alonedeals.com) can take up > to 2 hours to work now that you've finished setting up the new account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65413 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
wolstech Posted August 24, 2025 Posted August 24, 2025 Swapping an addon and main domain tends to break the account. Please see here: https://wiki.helionet.org/Changing_Your_Main_Domain#Account_Reset_is_Required_to_Swap_Main_and_Addon_Domain
Krydos Posted August 24, 2025 Posted August 24, 2025 If you decide to do another reset you can set alonedeals.com as your main domain yourself during the reset process instead of picking a free helioho.st subdomain.
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