HelioHost Posted August 23, 2025 Posted August 23, 2025 Username: shubham5de, Server: Morty, Main domain: shubham5de.helioho.stDear Team, Please enable Required extension on my PHP 8.1+ cause i am using automated CMS and have required to install kindly enable i am not able to using from my dashboard also gave me permission to change Root domain directory **Enable required extensions**: - "bomath ctype json" - openss1" pdo *tokenizer mostring - "curl" xm1 gd, ? fileinfo , Zip username - shubham5de domain name - alonedeals.com Thanks and Regards shubham
wolstech Posted August 23, 2025 Posted August 23, 2025 A lot of these aren't spelled correctly, but we know what you mean. Those extensions are already enabled on PHP 8.1. Changing document roots has to be done by an admin and is not officially supported at this time. Is there a reason you think you need to do this?
shubham5 Posted August 23, 2025 Posted August 23, 2025 yes i am installing PHP is script and its asking for permissions for root domainname/public kindly help to enable
HelioHost Posted August 23, 2025 Author Posted August 23, 2025 please allow me to change the root directory if i need to change On Sat, 23 Aug 2025 at 8:00?PM, HelioHost Support wrote: > yes i am installing PHP is script and its asking for permissions for root > domainname/public kindly help to enable > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65407 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
wolstech Posted August 23, 2025 Posted August 23, 2025 Oh it's Laravel-based...yeah that's a known annoyance. I've changed it for you, but it will take up to 2 hours to take effect.
HelioHost Posted August 23, 2025 Author Posted August 23, 2025 yes thank you and i need ssh commands also please enable On Sat, 23 Aug 2025 at 8:08?PM, HelioHost Support wrote: > Oh it's Laravel-based...yeah that's a known annoyance. I've changed it for > you, but it will take up to 2 hours to take effect. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65407 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted August 23, 2025 Author Posted August 23, 2025 and why my disk usage is 49% reached i am not added anything and its going almost 49 On Sat, 23 Aug 2025 at 8:10?PM, Shubham Shobhit < shubhamshushobhit1@gmail.com> wrote: > yes thank you and i need ssh commands also please enable > > On Sat, 23 Aug 2025 at 8:08?PM, HelioHost Support > wrote: > >> Oh it's Laravel-based...yeah that's a known annoyance. I've changed it >> for you, but it will take up to 2 hours to take effect. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65407 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
wolstech Posted August 23, 2025 Posted August 23, 2025 SSH is not allowed on Plesk plans for security reasons. You'll need to switch to a VPS if you need SSH. The disk space was due to log files. I've removed them and recalculated the space, it dropped to 2.6MB used.
HelioHost Posted August 23, 2025 Author Posted August 23, 2025 how much cost for VPS? On Sat, 23 Aug 2025 at 8:59?PM, HelioHost Support wrote: > SSH is not allowed on Plesk plans for security reasons. You'll need to > switch to a VPS if you need SSH. The disk space was due to log files. I've > removed them and recalculated the space, it dropped to 2.6MB used. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65407 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted August 23, 2025 Author Posted August 23, 2025 forget about it i am decided to switch upcoming months On Sat, 23 Aug 2025 at 9:04?PM, Shubham Shobhit < shubhamshushobhit1@gmail.com> wrote: > how much cost for VPS? > > On Sat, 23 Aug 2025 at 8:59?PM, HelioHost Support > wrote: > >> SSH is not allowed on Plesk plans for security reasons. You'll need to >> switch to a VPS if you need SSH. The disk space was due to log files. I've >> removed them and recalculated the space, it dropped to 2.6MB used. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65407 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
wolstech Posted August 23, 2025 Posted August 23, 2025 Our VPS options are here: https://heliohost.org/vps/ Note that all VPSes come as an empty linux VM with full root SSH access to install anything you want. They do not come with a control panel or web server installed by default (because many of our VPS users host non-website things like game servers or VPNs on them). If you want a free web control panel like Hestia installed on it, just contact us after purchasing and we can install it for you at no cost.
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