[HH#800205] Re: Account Created

[HelioHost]

Username: joyusecommerce, Server: Johnny, Main domain: yieldandco.helioho.st

Hi HelioHost team,

I?m currently using the free tier and would like to use HelioHost as my
email host for my custom domain.

Could you please add the following domain to my account?

- HelioHost username: joyusecommerce
- Domain name: yieldandco.com
- Purpose: Email hosting only (no website hosting)

This is for a startup project. We?ll be using Bitrix24 to get our website
up and running quickly, and it will also serve as our CRM platform. I?ll be
managing DNS through Porkbun and will point the necessary MX, SPF, DKIM,
and DMARC records to HelioHost once the domain is added.

Please let me know the correct MX record and any other DNS values I should
use to ensure proper email delivery and authentication.
Thanks so much for your help!

Best,
Joyce

On Wed, Aug 20, 2025 at 5:14?AM HelioHost wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Joyusecommerce,
>
> Your new HelioHost account has been successfully created!
>
> You can use the link below to login now. Please be aware that your
> dashboard and control panel are active, but it can take up to two hours for
> your domain to be fully functional.
>
> We're still in the process of converting our systems to the new control
> panel so not all the features are available yet, but we hope to have
> everything 100% as soon as possible. The main things that are missing is
> Java/JSP, the ability to edit DNS yourself, and the ability to add or
> delete domains on your own. If you need a domain added just let us know and
> we can add it for you.
>
> If you need help with anything or have any questions just let us know. You
> can reply to this email, post on Discord, or post on our forum to get help.
> Login Now
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[Unknown025]

Hey Joyce - I just responded to your forum thread here: https://helionet.org/index/topic/65363-custom-domain-setup-help/. Please only ask for support in one place, otherwise it makes things confusing for staff members to respond.