[Solved] Custom Domain Setup Help

[joyusecommerce]

Hi HelioHost team,

I’m currently using the free tier and would like to use HelioHost as my email host for my custom domain.

Could you please add the following domain to my account?

- HelioHost username: joyusecommerce
- Domain name: yieldandco.com  
- Purpose: Email hosting only (no website hosting)

This is for a startup project. We’ll be using Bitrix24 to get our website up and running quickly, and it will also serve as our CRM platform. I’ll be managing DNS through Porkbun and will point the necessary MX, SPF, DKIM, and DMARC records to HelioHost once the domain is added.

Please let me know the correct MX record and any other DNS values I should use to ensure proper email delivery and authentication.

Thanks so much for your help!

Best,  
Joyce
 

[Unknown025]

I'm not sure that we support adding domains for email only. For DKIM, an administrator will need to configure that, so I'll escalate your thread so they can comment.

[Krydos]

The domain has been added. Here are the DNS records we would use for DKIM, SPF, and DMARC if you were using our nameservers. You can copy them over to your external DNS if you want.

yieldandco.com. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all"
_dmarc 14400 IN TXT "v=DMARC1; p=quarantine"
_domainkey.yieldandco.com. 14400 IN TXT "o=-"
default._domainkey.yieldandco.com. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAu3Obrx3rMwBWAcYrNHQi6whLuUAIMKDoqYpnHarAMc6vtRFlhX8yqG5yh3HXrcx9VyfxoK8LxSr9jdwLz+uXHvwXipIgCTFQ0RiKJespyW41hCHgChKLeqohlU+HDFezpzm9OmQswmsj9cD1wM7aqO7HjnHf8AByekHgpEDvpNrBKomnQoVLgV4DEMl5RAesm"
"HsQaX1z3Ot5V+b6m4npxo9TZlhsWpTlmX4uY8NZkrsoIu4p8gmaCvk4oOdRGLaHKFjon3hqAohpluiEaBqbbhnfO3UGoqUBy4hWvQO29sMydUR71OTmGsbQ7A2ujLjEKNya5VIZeKxRajVUKQPq1QIDAQAB;" )

If you want emails to this domain to be delivered to your Johnny account you'll also need to set your MX record to johnny.heliohost.org. If you'd like to use webmail on Johnny you can enable that through Plesk, and then it should start working after the next Apache restart.

Let us know if you have any questions.

[joyusecommerce]

Thanks for getting the domain added.  We have actually made the decision to house both emails and website at heliohost. To get up and running quickly we will use wordpress, which I believe has a quick install ability with softaculous.  So i will just populate the ns1.heliohost.org and ns2.heliohost.org.  Wanting to make sure to let you know if you need to change anything on your end.  Thanks.

[Krydos]

Nope, we don't need to change anything for that. Since you mentioned Wordpress I'll link our wiki page about it https://wiki.helionet.org/WordPress I recommend keeping a close eye on your load graphs at https://heliohost.org/dashboard/load/ because Wordpress can easily use more than 10k CPU per day and get you suspended. We did some benchmark testing on common software, and you can see the results at https://wiki.helionet.org/Common_Software_Load Anything highlighted in red would get you suspended on Johnny or Tommy. If your load starts to get too high we recommend moving to Morty.

[joyusecommerce]

Do you have any other CMS platforms that you would recommend instead?  It will be a fairly basic website.  We are a service provider not an ECom store.