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Posted
Username: leelokhan, Server: Tommy, Main domain: leelokhan.helioho.st

Thank you for reaching out and for clarifying the potential violation notice. I appreciate your detailed explanation and the work your team does to manage the accounts efficiently. I want to assure you that I do not have multiple accounts. However, I suspect the new login alert may have been triggered because I logged in using our work internet connection. Given that several colleagues also have accounts with you, it?s likely our shared network environment caused the system to flag the activity. I sincerely apologize for any confusion this may have caused. Please let me know if there?s any additional information or steps I can take to resolve this issue. I?m happy to provide further details if needed. Thank you for your understanding, and I?ll await your guidance. My account is :Leelokhan Best regards, Leelokhan

Posted

Thanks for letting us know. I've checked to ensure that your account won't be suspended by accident. Feel free to let us know if this happens again.

Posted

Do you know the usernames of your colleagues so we can make an exception in our multiple account detection system so this doesn't happen again?

Posted

There are several companies on one floor of my office building. I'm not sure if the account belongs to someone from other firms. I can ask my colleagues, and if it turns out to be a colleague from my company, I will get back to you.d(゚∀゚d)!

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