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[HH#838602] Request to enable SSH access for my HelioHost account


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Posted
Username: weiruanyouxiangl, Server: Tommy, Main domain: weiruanyouxiangl.helioho.st

Dear HelioHost Support Team,
I would like to request SSH access for my account.
My details are as follows:
- Username: weiruanyouxiangl
- Domain: weiruanyouxiangl.heliohost.st
- Server: Tommy
Thank you very much for your help!

Best regards,
[weiruanyouxiangl]

Posted

On hosting accounts, secure shell access (SSH) is disabled for security reasons. However, it is possible to run jailed shell commands using Plesk's Scheduled Tasks (cron jobs) feature. You can read more about that here: https://wiki.helionet.org/Cron_Jobs

In many cases, SSH is not actually necessary. If you let us know what command you want to run, and we'll be happy to investigate other ways to accomplish the same task without SSH.

If you absolutely require SSH access, you will need a VPS. We offer a range of VPS plans, and a 10% discount when you pay for 6 months upfront. You can view the VPS plans we offer here: https://heliohost.org/vps/

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