HelioHost Posted February 23, 2025 Posted February 23, 2025 Username: zombiels, Server: Tommy, Main domain: draagly.comHello heliohost staff, I would like to request an account reset of my account "zombiels". I need the account reset so that i can uninstall laravel as my framework and remove it from my account public files. Thank you for your assistance Yours Sincerely Zombiels
KazVee Posted February 23, 2025 Posted February 23, 2025 I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups I notice you had a second "Alternative Email" address listed on your account. This field is usually set by an admin, so if you want me to re-add that same email address for you after the reset, please let me know. I can keep an eye out for when you complete the reset steps, and put the alternative contact email address back on the account for you once the account has been rebuilt. Many thanks!
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