[Krydos] VPS GUI

[kbp2025]

When will I get my account activated ?

[MoneyBroz]

There is no hosting account under this username or email. i assume you were talking about your VPS, which has already been created and is currently active.

[kbp2025]

7 minutes ago, MoneyBroz said:

There is no hosting account under this username or email. i assume you were talking about your VPS, which has already been created and is currently active.

can you install the gaphical interface

[MoneyBroz]

39 minutes ago, kbp2025 said:

can you install the gaphical interface

No i can't. you will need to wait until Krydos is online to do it for you.

[kbp2025]

when he'll be online ?

 

[MoneyBroz]

Just now, kbp2025 said:

when he'll be online ?

 

in a few hours. it's 5AM here.

[KazVee]

 

4 hours ago, kbp2025 said:

when he'll be online ?

 

All HelioHost staff are volunteers. We all have full time jobs and lives outside of this project. We run this organization in our free time, and if we don't have very much free time things don't get done very quickly.

Most for-profit hosting companies have a staff of full time employees who sit around providing support and working 40 hours a week. It's very rare for any of our volunteers to work more than an hour or so each day. None of our volunteers are required to log a certain number of hours and may come and go as they please.

If we aren't having fun volunteering, providing support, chatting with the community, and developing new features then we take a break and do things that are more fun for us. This is why we don't have SLAs or ETAs for new features or repairs, and this is why things move a little slower than a for-profit company that you might be used to dealing with. You can read more about response timescales here: https://wiki.helionet.org/hosting/repair-times 

When we helped you figure out the card payment, we did so in our spare time. You're welcome, by the way, since our advice seems to have worked and you managed to sort out the card payment for a VPS. 

It's generally considered impolite to be impatient when people are spending their free time to help. I can only speak for myself but the requests that are more fun for me to spend my spare time on are the ones where the user has been polite and patient (saying please and thank you can get a person pretty far in life) instead of bumping a thread demanding updates. This is not like a paid job where I have to deal with any kind of rudeness a customer throws my way: if I see someone has been rude and impatient, or made duplicate threads for the same request, I am free to move on to a different person to help, since it's more fun and interesting for me to donate my time to help people who appreciate it.

Although there is no set ETA for requests, we do generally try to reply within 24 hours, but real-life priorities can impact things. There is no daily schedule set for when any of us login and process requests.

I presume you want Hestia installed for WordPress (this would have been a good detail to include in your original request), and when Krydos has some free time to install that for you, he will do that and reply in this thread. 

If you absolutely cannot wait another second and need Hestia installed onto your VPS right now, you could do it yourself using Hestia's installation guide here: https://hestiacp.com/docs/introduction/getting-started.html
Once Hestia is installed, you can install WordPress using the tutorial guide in our Wiki here: https://wiki.helionet.org/tutorials/vps/wordpress-hestia 

[kbp2025]

46 minutes ago, KazVee said:

 

 

All HelioHost staff are volunteers. We all have full time jobs and lives outside of this project. We run this organization in our free time, and if we don't have very much free time things don't get done very quickly.

Most for-profit hosting companies have a staff of full time employees who sit around providing support and working 40 hours a week. It's very rare for any of our volunteers to work more than an hour or so each day. None of our volunteers are required to log a certain number of hours and may come and go as they please.

If we aren't having fun volunteering, providing support, chatting with the community, and developing new features then we take a break and do things that are more fun for us. This is why we don't have SLAs or ETAs for new features or repairs, and this is why things move a little slower than a for-profit company that you might be used to dealing with. You can read more about response timescales here: https://wiki.helionet.org/hosting/repair-times 

When we helped you figure out the card payment, we did so in our spare time. You're welcome, by the way, since our advice seems to have worked and you managed to sort out the card payment for a VPS. 

It's generally considered impolite to be impatient when people are spending their free time to help. I can only speak for myself but the requests that are more fun for me to spend my spare time on are the ones where the user has been polite and patient (saying please and thank you can get a person pretty far in life) instead of bumping a thread demanding updates. This is not like a paid job where I have to deal with any kind of rudeness a customer throws my way: if I see someone has been rude and impatient, or made duplicate threads for the same request, I am free to move on to a different person to help, since it's more fun and interesting for me to donate my time to help people who appreciate it.

Although there is no set ETA for requests, we do generally try to reply within 24 hours, but real-life priorities can impact things. There is no daily schedule set for when any of us login and process requests.

I presume you want Hestia installed for WordPress (this would have been a good detail to include in your original request), and when Krydos has some free time to install that for you, he will do that and reply in this thread. 

If you absolutely cannot wait another second and need Hestia installed onto your VPS right now, you could do it yourself using Hestia's installation guide here: https://hestiacp.com/docs/introduction/getting-started.html
Once Hestia is installed, you can install WordPress using the tutorial guide in our Wiki here: https://wiki.helionet.org/tutorials/vps/wordpress-hestia 

Okay man. My bad excuse me for that.

[Krydos]

Hestia has been installed.

For SSH it's the same as before with

Username: kbp2025
Password: <chosen during signup>
Port: 22
Host: 65.19.154.86

For Hestia you login at https://vps120.heliohost.us:8083/login/

Username: admin
Password: <same as kbp2025 SSH password>

If you can't see the login page be sure your firewall allows outbound connections to port 8083.