[Solved] Pleas change main domain to muj.my and additional domain to adi.helioho.st, please wipe my account

[adityakr415]

Pleas change main domain to muj.my and additional domain to adi.helioho.st, please wipe my account

[KazVee]

Domain swaps between main domain and addon domain like this will delete all your files. Since you want an account reset anyway, the best order to do things in is to do the account reset first.

When you reactivate your fresh account, just enter muj.my as the domain you want to use. Then once the account is set back up, please ask us to add adi.helioho.st as the addon domain for you.

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. 
I made a backup before the reset, so if you discover you need any of your old files after all, you can download the backup here: https://heliohost.org/backup
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/tutorials/plesk/account-backups 

 

[wolstech]

He also asked for this as an added domain over in the email support, which I just added...

[KazVee]

I guess they changed their mind about wanting the .my domain as the main one, but since both domains are back on the account I'll mark this as solved.🙂