HelioHost Posted December 16, 2024 Posted December 16, 2024 Username: pieterkeeve, Server: Tommy, Main domain: pieterkeeve.comHi I recently purchased a new domain on NameCheap: abstractwarthog.art How do I add it to my existing domain: pieterkeeve.com ? Thank you -- *Best regards,Pieter Keeve +27723784048https://pieterkeeve.com/ *
KazVee Posted December 16, 2024 Posted December 16, 2024 Hello! Users cannot yet add domains themselves. In the meantime, an admin can add the domain for you. We would need to know 1) your hosting username and 2) the full domain you want added. Since you've already provided all the details needed in your query, I've gone ahead and added the domain to your account. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/misc/clear-your-cache In the meantime, please either: - Point your domain to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or - Create an A record and point it to the IP address for the server you're on. You can find the IP address to use inside Plesk > Websites & Domains > [domain name] > and check at the bottom of the page. For reference, we have a how-to guide on how to add more domains here, in case you decide to add more later on (you can have up to 10 on your account): https://wiki.helionet.org/management/addon-domains I don't have access to view if you used HelioHost's referral link to buy your Namecheap domain or not, so just in case you aren't already aware of this: HelioHost has an affiliate partnership with Namecheap, so we'd encourage you to use this link: https://heliohost.org/partners/ if you buy any more domains with Namecheap in the future. Please let us know if we can help with anything else.
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