HelioHost Posted December 3, 2024 Posted December 3, 2024 Username: semaphorea, Server: Tommy, Main domain: latekantique.helioho.stHello,I can see that on Plesk, node application use Passenger by default. As developer, i have nothing to do to use it. I implemented the server like it is advice for express application. Nevertheless, i switched off node to avoid the pb mentioned yesterday, but still encounter a huge use of memory during the night. I wonder if there is a way to clear the memory when i stop node ? I am searching informations about garbage under Node.At 10h UTC my node server was down and memory consumption still increase 70.50 GB If it continues it will overflows the limit in the day and i have nothing to stop it.For now, i can not use the server without increasing the pb and risked suspension.Thank youSemaphoreaEnvoy? avec la messagerie s?curis?e [Proton Mail.](https://proton.me/mail/home)
wolstech Posted December 3, 2024 Posted December 3, 2024 Turning node off in Plesk doesn't necessarily kill already-running node applications that may have started due to traffic to your site. Assuming they're already started, they can stay running for several hours after you disable node, especially if they continue to receive traffic (node takes up to 2 hours just to disable since Apache needs to restart...once that happens it will stop receiving traffic and the app should eventually be killed off by passenger). If it was started through npm or some other method, they will not exit until you get suspended, which is why these methods are not advised. Users cannot kill the processes themselves at this time, though there have been discussions about potentially offering such a button in the HelioHost Dashboard for self-service process kill.
Krydos Posted December 3, 2024 Posted December 3, 2024 We're also planning on implementing a system that emails the user a warning and kills all running processes when an account reaches 90% memory or CPU to help people who start commands that never exit without any idea of how to stop them. It seems like common sense to me that you shouldn't start processes if you have no idea how to stop them, but it happens all the time.
Krydos Posted December 3, 2024 Posted December 3, 2024 It also seems like common sense to me that should try to fully understand the command that you're running prior to running it, but people copy/paste the dumbest stuff without any idea what they're doing. It's almost like they want to be suspended.
HelioHost Posted December 4, 2024 Author Posted December 4, 2024 Hello,I tried to connect to the forum this afternoon and received a banned message.Did i infringed any rules?Regards,SemaphoreaEnvoy? avec la messagerie s?curis?e [Proton Mail.](https://proton.me/mail/home)------- Forwarded Message -------De : HelioHost Support Date : mardi 3 d?cembre 2024 ? 18:59Objet : Re: [HH#357245] Memory Consumption? : semaphorea@protonmail.com > It also seems like common sense to me that should try to fully understand the command that you're running prior to running it, but people copy/paste the dumbest stuff without any idea what they're doing. It's almost like they want to be suspended.>> You may view the status of your ticket by visiting:>> https://helionet.org/index/index.php?showtopic=63031>> Thank you,> HelioHost support> https://heliohost.org/> https://helionet.org/
wolstech Posted December 4, 2024 Posted December 4, 2024 You might be blocked based on your IP address. Your user account is not banned and you haven’t done anything to deserve a ban. Can you tell is what your public IP is? You can see it here: https://heliohost.org/ip.php
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