HelioHost Posted November 14, 2024 Posted November 14, 2024 Username: N/A, Server: N/A, Main Domain: N/AHello, I made a small donation yesterday and I did not receive an email to get access to the HelioHost server. Is there something I need to do? Thanks! Cheers.
Unknown025 Posted November 14, 2024 Posted November 14, 2024 An administrator will look into this for you. Do you have the transaction ID from your donation?
HelioHost Posted November 14, 2024 Author Posted November 14, 2024 Just a PayPal transaction ID: 79X36566B0985360G I can't access your link everything is connected right? :) [image: image.png] Le jeu. 14 nov. 2024 ? 10:19, HelioHost Support a ?crit : > An administrator will look into this for you. Do you have the transaction > ID from your donation? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62881 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted November 14, 2024 Posted November 14, 2024 The email to create that account was sent to you 22 hours ago, and the link has not been clicked yet. Have you checked your spam folder and your promotions tab?
Krydos Posted November 14, 2024 Posted November 14, 2024 If you're talking about this link https://helionet.org/index/index.php?showtopic=62881 to view your email you would need to login first before you can see it.
HelioHost Posted November 14, 2024 Author Posted November 14, 2024 Hello, Yes I check everything I didn't receive an email from HelioHost. Sincerely, Le jeu. 14 nov. 2024 ? 17:48, HelioHost Support a ?crit : > The email to create that account was sent to you 22 hours ago, and the > link has not been clicked yet. Have you checked your spam folder and your > promotions tab? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62881 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
auzz Posted November 14, 2024 Posted November 14, 2024 Yep I have now access to HelioNet ! But I didn't receive the email from HelioHost :(
Krydos Posted November 14, 2024 Posted November 14, 2024 The invite has been resent to you. Let us know if you still can't find it.
HelioHost Posted November 14, 2024 Author Posted November 14, 2024 Mail received thanks! Le jeu. 14 nov. 2024 ? 19:09, HelioHost Support a ?crit : > The invite has been resent to you. Let us know if you still can't find it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62881 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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