dahuhunter Posted 14 hours ago Author Share Posted 14 hours ago Thank you. How can I make a full reset on the platform? Quote Link to comment Share on other sites More sharing options...
Krydos Posted 11 hours ago Share Posted 11 hours ago 3 hours ago, dahuhunter said: How can I make a full reset on the platform? You say, "Reset my account please" and we create a full backup, and then reset your account back to the default empty state. Be careful restoring files from your backup though because they could include backdoors that the hacker could use to gain access again. Quote Link to comment Share on other sites More sharing options...
dahuhunter Posted 4 hours ago Author Share Posted 4 hours ago How long does the reset take? Will I have to upload all the files back from my computer (backup) or the files will be uploaded automatically from the backup that you created? Will FTP settings remain the same after the reset? I think it is the best solution. Quote Link to comment Share on other sites More sharing options...
dahuhunter Posted 52 minutes ago Author Share Posted 52 minutes ago Please kindly make a full reset, but do not upload the files from the backup. I will use my own backup. Please send me the message when I can start loading the files back via FTP. How many hours it will take? Thank you, Quote Link to comment Share on other sites More sharing options...
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