[Solved] account reset

[Guest hunterp11]

I was wondering if someone could reset my account as I want to change my usename.

[Unknown025]

Are you looking to change your forum username or hosting username?

[Guest hunterp11]

My hosting username.

[KazVee]

I've reset your account and you should receive an email shortly so you can take the next steps to recreate it.
I made a backup before the reset, so if you discover you need your old files, you can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, we have a how-to document in our Wiki here: https://wiki.helionet.org/tutorials/plesk/account-backups
Please let us know if you need help with anything else. 🙂