[Solved] Suspended: daneesv

[daneesv]

Good day, I hope you are doing well. Recently, I set up a new account on Helio Host (the username is daneesv). After a few days, it appears to have been suspended. I don't believe I have violated any of the Terms and Conditions. I kindly request a review so that my account can be reactivated. Thank you very much!

Sorry, I added a new ticket with the correct format.

Edited September 26, 2024 by daneesv

[daneesv]

a. HelioHost username: daneesv
b. the server account is on: Johnnie (64.62.151.106)
c. HelioHost main domain: daneesv.heliohost.us

Good day, I hope you are doing well. Recently, I set up a new account on Helio Host. After a few days, it appears to have been suspended. I don't believe I have violated any of the Terms and Conditions. I kindly request a review so that my account can be reactivated. Thank you very much!

[KazVee]

Our multiple account detection system suspended your account because it thinks you may have more than one account. The first line in our Terms of Service (https://wiki.helionet.org/hosting/terms) mentions that each person is allowed to have one account. Is daneesv the account you want to keep?

[daneesv]

That’s correct, I previously created an account with the username 'hypefy'. I won’t be using that account; the one I need to keep active is 'daneesv'. Thank you!

[wolstech]

Unsuspended. It may take a few minutes to start working.