[HH#512550] Suspended Account

[HelioHost]

Username: flashdesign, Server: Johnny, Main domain: flashdesign.helioho.st

Hi,

My account is suspended. :(
Can you help me please?

Thank you.

Best,

Liliana

[wolstech]

You’re suspended for having more than one account. Users are only allowed to have one account.

Which account do you want to keep?

[HelioHost]

Hi,

Thank you for the answer.
Ok, so please cancel this account.

Best,

Liliana
________________________________
De: HelioHost Support
Enviado: 20 de setembro de 2024 17:47
Para: lilianapereiraster@outlook.com
Assunto: Re: [HH#512550] Suspended Account

You?re suspended for having more than one account. Users are only allowed to have one account. Which account do you want to keep?

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=62274

Thank you,
HelioHost support
https://heliohost.org/
https://helionet.org/

[wolstech]

Since you no longer want the account flashdesign, your other account has been unsuspended. You should be able to log into your other account shortly.

As a reminder, if you created a second account to have a second website, you can request we add a second domain to your one account. It is possible to have up to 10 separate domains on one account.

Please let us know if you need anything else.

[wolstech]

In addition, if you would like, we can merge both accounts together into one since they're on the same server so you can continue using both websites you already built.

If you would like us to do that, please let us know.

[HelioHost]

Hi again,

Oh, I didn't know that...
So, please can you add me a second domain in the one account?
Thank you for your kindness.

Greetings,

Liliana

Enviado de Outlook para Android
________________________________

[Krydos]

Yes, what is the domain you would like to have added?

[HelioHost]

Hello,

Yes, please ?
The domain is:

flashdesign

Thank you!

Warm regards,

Liliana



Enviado de Outlook para Android
________________________________

[wolstech]

The flashdesign domain has been merged into your other account. You should now see both domains in Plesk, but it can take up to 2 hours for the flashdesign domain to work properly.