[HH#302598] Re: Account Created

[HelioHost]

Username: apostmargetakis, Server: Johnny, Main domain: apostmargetakis.helioho.st

During the creation of the account, I only filled in my email account and a
password (not a username).
However, when I try to login, a username is required (that I have never
created). Further, the automatically completed password that I see in the
login page is not the one that I have created.
No matter what I put in the login form, it is not being accepted
Please give me information on what exactly I need to fill in the form below
in order to be able to login.

I am a professional programer looking for a credible server for my clients
that are in Azure, which is good but expensive.
Thank you in advance
[image: image.png]

???? ??? 17 ??? 2024 ???? 10:11??.?., ?/? HelioHost
??????:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Apostmargetakis,
>
> Your new HelioHost account has been successfully created!
>
> You can use the link below to login now. Please be aware that your
> dashboard and control panel are active, but it can take up to two hours for
> your domain to be fully functional.
>
> We're still in the process of converting our systems to the new control
> panel so not all the features are available yet, but we hope to have
> everything 100% as soon as possible. The main things that are missing is
> Java/JSP, the ability to edit DNS yourself, and the ability to add or
> delete domains on your own. If you need a domain added just let us know and
> we can add it for you.
>
> If you need help with anything or have any questions just let us know. You
> can reply to this email, post on Discord, or post on our forum to get help.
> Login Now
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[wolstech]

The username is apostmargetakis based on the email this request came from.
 

For the password, please try resetting it. Passwords should not contain accented or non-ascii characters. Plesk has been known to have issues with such.

[Krydos]

You can login with an email address or a username. It's definitely not required to use your username. It is required to choose a username during signup, and it's not possible to create an account without choosing a username.