[HH#623926] Missing Tommy registration link

[HelioHost]

Username: N/A, Server: N/A, Main Domain: N/A

Hello Helio

I seem to be missing a link to create a Tommy account, paid for with this
email address at approximately 14:40.
Could you please send me the missing link?

Best regards
Lucas

[wolstech]

Can you please provide me the transaction ID of the donation so we can resend it?

(We can't check by email since our support system is public and doesn't show the email address for privacy reasons).

[HelioHost]

Hi,

Absolutely I can.
The payment number: 52C86479B4408764K
The providers payment number: 3F42560643613574Y

Best regards,
Lucas

On Fri, Jul 26, 2024 at 5:05?PM HelioHost Support
wrote:

> Can you please provide me the transaction ID of the donation so we can
> resend it? (We can't check by email since our support system is public and
> doesn't show the email address for privacy reasons).
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=61402
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[wolstech]

Resent. Please check your spam folder if you don't receive it in the next few minutes.

[HelioHost]

Hello heliohost

I still haven?t received any mail with a registration link in either my
inbox or spam. Would it be possible for you to send the link as a response
to this mail?

fre. 26. jul. 2024 kl. 18.23 skrev HelioHost Support >:

> Resent. Please check your spam folder if you don't receive it in the next
> few minutes.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=61402
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

If we send the link in this support thread then anyone could use your invite and create the account before you did. Did you check the promotions tab? The email comes from no-reply@heliohost.org and this support email comes from support@heliohost.org so maybe try searching your email for the email address no-reply@heliohost.org?

[HelioHost]

Hi Heliohost

It was indeed in my promotions tab!
Thank you, and have a nice day.

Best regards,
Lucas

l?r. 27. jul. 2024 kl. 02.19 skrev HelioHost Support >:

> If we send the link in this support thread then anyone could use your
> invite and create the account before you did. Did you check the promotions
> tab? The email comes from no-reply@heliohost.org and this support email
> comes from support@heliohost.org so maybe try searching your email for
> the email address no-reply@heliohost.org?
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=61402
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

Awesome! Glad you found it. Let us know if you need help with anything else.