codecrafters Posted July 16 Share Posted July 16 I'd like to request reactivating my account. It seems it was suspended due to account inactivity. I apologize for not logging in for an extended period. I understand the importance of responsible resource usage, and how my behavior affects others' user experience. I take full responsibility for neglecting my account. I have reviewed the HelioHost Suspension Policy, and I'll do my best to ensure that my future activities will comply to your terms of service. Thank you for your consideration and, once again, I apologize. Quote Link to comment Share on other sites More sharing options...
KazVee Posted July 16 Share Posted July 16 Your account was suspended for breaking the Terms of Service, specifically the part that says users are only allowed to have one account: https://wiki.helionet.org/accounts/suspension-policy#duplicate-accounts Which account would you like to keep? Quote Link to comment Share on other sites More sharing options...
codecrafters Posted July 19 Author Share Posted July 19 Please unsuspend my account: My HelioHost username: codecrafters The server my account is on: Johnny My HelioHost main domain: codecrafters.helioho.st Thank you. Quote Link to comment Share on other sites More sharing options...
KazVee Posted July 19 Share Posted July 19 Please do not create multiple topics for the same issue. Your initial post was answered, so I've merged the two threads together. Your account was suspended for breaking the Terms of Service, specifically the part that says users are only allowed to have one account: https://wiki.helionet.org/accounts/suspension-policy#duplicate-accountsWhich account would you like to keep? Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 19 Share Posted July 19 Neither account can be unsuspended because they're on the broken Johnny server and no backup exists in the system to move them to Tommy. User needs to sign up on Tommy and create only one account this time around... Marking solved. 1 Quote Link to comment Share on other sites More sharing options...
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