HelioHost Posted June 15, 2024 Posted June 15, 2024 Username: vivekpatelva, Server: Tommy, Main domain: patelvivek.onlinedear customer support team After changing main domain i got issue [image: image.png]
HelioHost Posted June 15, 2024 Author Posted June 15, 2024 any update On Sat, 15 Jun 2024 at 13:54, HelioHost Support wrote: > Your message (This Account has been suspended.) has been assigned the > tracking ID [HH#670109]. One of our volunteer community members will reply > to your email as soon as possible. > > Please include the string [HH#670109] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61018 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
wolstech Posted June 15, 2024 Posted June 15, 2024 It appears you attempted to include a picture...the support email does not accept pictures or other attachments. Also, please keep in mind that turnaround on support requests can be upwards of 24 hours. We aren't staffed 24/7, and the people who do provide support are volunteers. Since the picture was not deliverable and your domain works for me, can you please explain the issue you are experiencing?
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