[Solved] Add an alias

[LaurentFR]

Hi,

I'd like to use an alias for my account.

Hosting account username : laurentd

Alias : secondary.mydomain.net

Destination : mydomain.net

If needed, feel free to remove the current destination and replace it with the alias.

Thank you

 

Edited September 18 by LaurentFR

[wolstech]

We aren't able to add aliases (multiple domains pointed to the same document root) at this time because our management software has a bug that specifically affects accounts containing aliases. Fixing this bug is on our to-do list.

We can add this as a subdomain for you, but it will have its own document root and you'd need to put an .htaccess in there that redirects it to the target domain.

[LaurentFR]

ok, thats's fine for me, just add the subdomain, it's not a problem for me if it has its own document root.

Thanks for the answer

 

[wolstech]

Added.

[LaurentFR]

Hi,

Can you redo the procedure ? These settings disappeared because of the data loss issue that happened earlier.

I'd like to use an alias for my account.

Hosting account username : laurentd

Alias : secondary.mydomain.net

Destination : its own document root

If needed, feel free to remove the current destination and replace it with the alias.

Thank you

 

Edited September 18 by LaurentFR

[KazVee]

Hello! The fix for the ability to add aliases is still being worked on, but for the time being I've done the same as we did last time: I've added it as a subdomain for you, which has its own document root. You'll need to put an .htaccess in there to redirect it to the target domain.

Your new sudomain may take up to 2 hours to be fully working. If after 2 hours, it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/misc/clear-your-cache 

Please let us know if we can help with anything else. 🙂

 

[wolstech]

Aliases are fixed already, there's just no UI to add them and it's not thoroughly tested (though "accidental testing" of the fix shows it works...).

We can add an alias manually if they want one (in this case it would require removing the addon domain first).

[LaurentFR]

Just logged in and saw the alias added.Thanks for your help