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Posted
Am I allowed to create email addresses with my account? If so, how do I do
that.

On Mon, Mar 18, 2024 at 1:03?AM HelioHost Support
wrote:

> Changed
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=59557
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted

You can do that under the mail settings for your domain in Plesk.

Note that major email providers (and Gmail in particular) will not accept emails from such an address unless we set up SPF and DKIM for you, and even then it may end up in spam...

Posted
Can I have my account reset? I screwed something up and need to start from
scratch. Once that's done, is my username the same or can I have it
different.

On Mon, Mar 18, 2024 at 4:37?PM HelioHost Support
wrote:

> You can do that under the mail settings for your domain in Plesk. Note
> that major email providers (and Gmail in particular) will not accept emails
> from such an address unless we set up SPF and DKIM for you, and even then
> it may end up in spam...
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=59557
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted

Your account has been reset. Click the link in the email you just got sent to finish the reset process. You may change your username or leave it the same as before. It's up to you.

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