mrxdwolf Posted December 8, 2023 Share Posted December 8, 2023 Dear Support Team, I hope this email finds you well. I am writing to bring to your attention that I have not received the email regarding the Plesk transfer for my account. I have been eagerly anticipating the transfer and have checked my email inbox, including spam and junk folders, but unfortunately, I did not find any correspondence regarding this matter. I kindly request your assistance in resolving this issue as I am unable to login to my cpanel. Please let me know how I can proceed or if there are any additional steps I need to take. Thank you for your attention to this matter. I appreciate your support and look forward to your prompt response. Best regards username: xdwolf Link to comment Share on other sites More sharing options...
MoneyBroz Posted December 8, 2023 Share Posted December 8, 2023 This is likely an older account that was ready to be transferred when Ricky or Tommy still had cPanel, which no longer exists. Link to comment Share on other sites More sharing options...
MoneyBroz Posted December 8, 2023 Share Posted December 8, 2023 You will need an invite to make another account Link to comment Share on other sites More sharing options...
wolstech Posted December 8, 2023 Share Posted December 8, 2023 The account xdwolf looks like it was transferred/created on Plesk on March 16, later suspended for multiple accounts October 9, subsequently unsuspended as the account being kept, then somehow deleted without the deletion being logged. Escalating to Krydos to find out what happened here, but either way you're probably going to need an invite for a new account. Link to comment Share on other sites More sharing options...
Krydos Posted December 9, 2023 Share Posted December 9, 2023 8 hours ago, wolstech said: then somehow deleted without the deletion being logged. It was so corrupted it was breaking the entire server so I manually deleted it. I wasn't sure if it was even being used anymore because it was so broken, but it sounds like the owner would like a new account so I sent an invite to recreate your account. 1 Link to comment Share on other sites More sharing options...
mrxdwolf Posted December 9, 2023 Author Share Posted December 9, 2023 hello thank you but my domain was also removed with my files my domain is : niraj-stha.com.np can you please add it as my main domain. sorry for the trouble Link to comment Share on other sites More sharing options...
MoneyBroz Posted December 9, 2023 Share Posted December 9, 2023 5 hours ago, mrxdwolf said: hello thank you but my domain was also removed with my files my domain is : niraj-stha.com.np can you please add it as my main domain. sorry for the trouble Changed Link to comment Share on other sites More sharing options...
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