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mrxdwolf

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Everything posted by mrxdwolf

  1. hello thank you but my domain was also removed with my files my domain is : niraj-stha.com.np can you please add it as my main domain. sorry for the trouble
  2. Dear Support Team, I hope this email finds you well. I am writing to bring to your attention that I have not received the email regarding the Plesk transfer for my account. I have been eagerly anticipating the transfer and have checked my email inbox, including spam and junk folders, but unfortunately, I did not find any correspondence regarding this matter. I kindly request your assistance in resolving this issue as I am unable to login to my cpanel. Please let me know how I can proceed or if there are any additional steps I need to take. Thank you for your attention to this matter. I appreciate your support and look forward to your prompt response. Best regards username: xdwolf
  3. thank you for lifting suspension by any chance can my brother have his 1 other account ? he is doing a project with requires remote mysql and heliohost is best for it. and not have both our account suspended if possible. thank you
  4. Sorry but my account was suspended and i can only think of 1 reason my brother said he created multiple account and even my account was suspended which i was using for my portfolio can my account be unsuspended please i wont let him create any alt account and i am sorry that he did so but would really want my account to be unsuspended. thank you team my username is xdwolf my server was i think johnny my domain was https://niraj-stha.com.np/
  5. I made a password projected directory with users but when i open the link to password projected directory it doesnt ask for login. it says Forbidden You don't have permission to access /pwprotectedfolder/ on this server. how do i make the password window pop up when i open this link ?
  6. Hello, I'm writing to report an issue with the web mail service. I sent an email to a recipient but received an error message stating "Undelivered Mail Returned to Sender." I've double-checked the email address and it is correct. When I try to send a mail i get the following error. I have enabled ssl for both website and webmail. I have also enabled DKIM spam protection system inside mail settings. Could you please investigate this issue and provide a solution? Thank you for your assistance.
  7. Dear HelioNet Support Team, I am writing to request your assistance in adding a new main domain to my HelioNet account under the username "private". The domain that I would like to add is new domain I have already have updated the nameservers to point to HelioNet. Please make this my main domain. Could you please help me with the necessary steps to add this domain to my HelioNet account as a main domain under the username "private"? I would greatly appreciate your support in this matter. Thank you in advance for your assistance. Please let me know if you require any further information from me.
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