HelioHost Posted November 28, 2023 Posted November 28, 2023 Username: cktrack, Server: Tommy, Main domain: cktrack.heliohost.orgI received a note to log back into my site because I haven't logged in in 30 days. I tried to log in, but I'm getting the following message: Unable to login with that username and password Please help! ID: cktrack Email: david.drechsler@cox.net mailto:david.drechsler@cox.net Website: cktrack.heliohost.org https://cktrack.heliohost.org/
wolstech Posted November 28, 2023 Posted November 28, 2023 This is because Plesk is currently down on Tommy. Your website should still be up, however you will not be able to log in until plesk is fixed. I've manually updated the last login date to today for you so it won't go inactive.
cktrack Posted November 28, 2023 Posted November 28, 2023 Thank you! I may have just recreated the ticket. You can ignore that one. Thank you again for your help!
MoneyBroz Posted November 28, 2023 Posted November 28, 2023 Logins are back up. Let someone know if you have issues.
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