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[Solved] gektek info can't send email...please help


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Posted

gektek.info cannot send email.

I 'think' it is an issue with domain security stuff but I just don't know enough to help more.

Please and thank you.

gektek

Posted

Since you're using our name servers, Krydos needs to set SPF and DKIM up for you before anyone is going to accept your email...

Escalating.

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Posted

DKIM, SPF, and DMARC has been set up for the domain gektek.info. Try sending a test email to https://www.mail-tester.com/ again and if the score isn't 10/10 post a link to the full report so we can fix any other issues that you may have.

I've also noticed that your HelioHost contact email address is on your gektek.info domain. If you lose access to your hosting account you'll need access to that email address to recover your account, but since that email address is hosted on your hosting account that you've lost access too it's basically the same as locking your spare car key inside your car. We recommend using a reliable external email address that you won't lose access to such as gmail.com or yahoo.com.

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