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Posted
Username: verifiedasueju, Server: Johnny, Main domain: profitpal-ads.helioho.st

I'm having issues with my plesk account. It automatically logs me out after
a few seconds of logging in. Please what can I do to fix this?

On Fri, Sep 1, 2023, 1:05 AM HelioHost wrote:

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> Hey Verifiedasueju,
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> Your new HelioHost account has been successfully created!
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Posted

It maybe because your account is currently suspended. Because of your subdomain name, i suggest you look at rule number 5 on the terms of service. this may not be the true reason, but it seems that it might be.

Posted

 He's indeed suspended for having more than one account... which one do you want to keep?

We can unsuspend the one you want to keep, the other one will be left permanently suspended.

  • Like 1
  • 3 weeks later...
Posted
I want to keep this one

On Fri, Sep 1, 2023, 11:15 AM HelioHost Support
wrote:

> He's indeed suspended for having more than one account... which one do
> you want to keep? We can unsuspend the one you want to keep, the other one
> will be left permanently suspended.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=56836
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted

Unsuspended.

Please also read through our terms of service one more time https://wiki.helionet.org/hosting/terms We've been providing free hosting for 18 years and most people who choose domains like yours end up getting suspended anyways. You can't use your account for anything illegal. If you're not sure whether your plans are legal or not please describe what you plan to do with your account and we can tell you whether you would get suspended for that or not. It's better to ask than risk a permanent suspension.

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