[HH#256586] Re: HelioHost Website Inactive

[HelioHost]

Username: glennbob, Server: Tommy, Main domain: glyn.helioho.st

Howdy,

I just logged in to reset my inactive window.

Your email reminds me of a question. I have somebody that is going to help
me with my plans for my site on Helio Host. Is there a way that I can
create a user account for them to access my account -- but not have the
same level or privileges that I have?

I actually have a second question. I saw in the FAQ that we can only have 1
"free" account, but I wasn't sure if that is old FAQ content. But if we
have a paid account (as I do) can we pay to have more than 1 account? I'd
like to have one for dev and testing, and then another for production.

Regards,
Glenn







On Thu, Aug 17, 2023 at 10:09?AM HelioHost wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Glennbob,
>
> It's been a while since we've seen you. Are you still using your hosting
> account? The last time you logged in was 2023-07-20. In order to keep your
> website active you must log into your control panel at least once every 30
> days.
>
> If you wish to continue using your hosting plan you will need to log in by
> clicking the link below. Next, provide your email and password in the box
> and click log in to access your dashboard. If you don't log in sometime in
> the next few days your website will be replaced with a inactive page.
>
> Our apologies for requiring you to log in to your account to continue
> using it. We understand that once you get your website perfected there is
> little reason to view your control panel anymore, but if we didn't have a
> way of determing which accounts were abandoned our servers would quickly
> become even more overloaded than they already are.
>
> We plan on releasing a new server named Morty soon where you won't have to
> login to keep your account active that you may be interested in. We'll make
> a news post when this new server is available.
> Login Now
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[MoneyBroz]

You can add another user for your account in plesk and add custom privileges for that account as well. Idk the answer to the 2nd question, but i guess that you can because Morty will be able to handle more load than the other servers but it's just a guess, Krydos would give the best answer for that question.

[wolstech]

You cannot have more than one Plesk account regardless of it being free or paid. You can have multiple VPS, and you can have a Lily account alongside a Plesk account (Lily is dependent on a Plesk account).

That said, as already mentioned you can add additional usernames to a single account through Plesk if you have other people helping you.

[Krydos]

You can have up to 10 domains on your one Plesk account so why not make a testing domain like dev.yourdomain.com and a production domain like yourdomain.com? You don't need more than one account for that.