tstamphaus Posted August 14, 2023 Share Posted August 14, 2023 Hi all, I have a specific SFTP subaccount on tommy2 but that stopped working somewhere last month. Now figuring out what's wrong. Details of the creation of this account here: Do you know if something is wrong with this account? If not, can you/I reset the password? Thanks in advance! Link to comment Share on other sites More sharing options...
wolstech Posted August 14, 2023 Share Posted August 14, 2023 Krydos would need to deal with this. Link to comment Share on other sites More sharing options...
Krydos Posted August 15, 2023 Share Posted August 15, 2023 Yeah, it looks like your additional SFTP account got messed up. Please go to https://heliohost.org/password/ and submit the password again. Reply to this thread once the password is submitted and I can fix your SFTP account. Sorry for the inconvenience. Link to comment Share on other sites More sharing options...
tstamphaus Posted August 15, 2023 Author Share Posted August 15, 2023 Ok, thnx. Done, username: tstamp_stmpnr_sub Change Password Your new password has been securely stored in the system, but it has not been automatically applied to the account. An admin needs to manually assign the new password to the account. Please let an admin know that you have submitted your new password. Once an admin has updated the password to what you just entered you will be able to login with the new credentials. Link to comment Share on other sites More sharing options...
Krydos Posted August 16, 2023 Share Posted August 16, 2023 Does your extra SFTP account work now? Link to comment Share on other sites More sharing options...
tstamphaus Posted August 16, 2023 Author Share Posted August 16, 2023 Yes, works again. Thnx! Link to comment Share on other sites More sharing options...
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