Krydos Posted May 4, 2023 Posted May 4, 2023 Is there any error message or anything? Are you trying to install the software through Plesk or are you uploading the files and installing them according to their install instructions?
HelioHost Posted May 4, 2023 Author Posted May 4, 2023 From Plesk [image: Mailtrack] Sender notified by Mailtrack 04/05/23, 10:51:52 Em qua., 3 de mai. de 2023 ?s 23:56, HelioHost Support < support@heliohost.org> escreveu: > Is there any error message or anything? Are you trying to install the > software through Plesk or are you uploading the files and installing them > according to their install instructions? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55774 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
wolstech Posted May 4, 2023 Posted May 4, 2023 The support email system does not support images or attachments so we can't see any of those. Please upload the images somewhere and put a link in your email.
Krydos Posted May 4, 2023 Posted May 4, 2023 That version of osCommerce was released in 2014. That version of Prestashop is a little better and is only 6 months old. That version of Magento was released in 2016. The Plesk software installer is rarely very up to date, and we've had a few reports that it doesn't work very well. We're considering getting Softaculous again like we had on cPanel, but for some reason Softaculous for Plesk is 10 times more expensive than it was for cPanel. We've always had really good luck with Softaculous because the software is a lot more up to date, and the installer works a lot better. We've lost money 7 of the last 8 years, so we need to get more donations and more VPS subscriptions before we can consider adding expensive features like Softaculous. In the meantime I recommend downloading the latest version of whatever software you want to run from the developers website and install it manually according to their instructions.
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