[HH#854475] Haven't received email yet

[HelioHost]

Username: N/A, Server: N/A, Main Domain: N/A

Hello, I still Have not received email about transferring my site to Plesk.
Can you help me?

[wolstech]

Transfers are no longer available as the cpanel server has been retired. All transfer invites were sent weeks ago, and the deadline for using them was this past Thursday. The old server was retired yesterday. If you did not receive one, it likely either went to spam or you had unsubscribed from our emails and one was not sent.

At this point, you will need to download your account's contents from here: https://heliohost.org/backup/ Then create a new account. We can send an invite for a replacement account if you wish, but it will be an empty account that you need to manually restore backups to. If you would like an invite for a replacement account, please let us know your old account's username, we'll send the email to the address used on your old account (this allows you to reuse your username).

[HelioHost]

Please send me an invite for a replacement account. My username: bixbeng
Thanks

On Sun, Feb 19, 2023 at 3:22 PM HelioHost Support
wrote:

> Transfers are no longer available as the cpanel server has been retired.
> All transfer invites were sent weeks ago, and the deadline for using them
> was this past Thursday. The old server was retired yesterday. If you did
> not receive one, it likely either went to spam or you had unsubscribed from
> our emails and one was not sent. At this point, you will need to download
> your account's contents from here: https://heliohost.org/backup/ Then
> create a new account. We can send an invite for a replacement account if
> you wish, but it will be an empty account that you need to manually restore
> backups to. If you would like an invite for a replacement account, please
> let us know your old account's username, we'll send the email to the
> address used on your old account (this allows you to reuse your username).
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=55141
>
> Thank you,
> Heliohost support
> https://heliohost.org/
> https://helionet.org/
>
>

[wolstech]

An invite for a replacement Tommy account has been sent to you.

[HelioHost]

Thank you.

I tried to restore my old website, but I cannot create tables. I have
managed to create a postgres user and database but there is no management
tool whatsoever. I cannot find any help either.
How can I edit databases? Is there phppgadmin?

On Sun, Feb 19, 2023 at 10:35 PM HelioHost Support
wrote:

> An invite for a replacement Tommy account has been sent to you.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=55141
>
> Thank you,
> Heliohost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

You can install PhpPgAdmin on your account if you want, but it's not included in Plesk. You can also request remote access and use the command line or some software on your home PC to manage your databases.

[HelioHost]

Thank you. I am new to Plesk, could you please tell me how can I install
PhpPgAdmin or send me a link with the description? I cannot find any.

On Sat, Feb 25, 2023 at 2:42 AM HelioHost Support
wrote:

> You can install PhpPgAdmin on your account if you want, but it's not
> included in Plesk. You can also request remote access and use the command
> line or some software on your home PC to manage your databases.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=55141
>
> Thank you,
> Heliohost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

Here's some instructions. Basically just download the archive, extract it, and configure it. https://github.com/phppgadmin/phppgadmin/blob/master/INSTALL