onesmusmuriithi Posted February 10, 2023 Share Posted February 10, 2023 hello, Needed your help in setting up email authentication from my external domain provider, I will gladly share credentials to have the configs created, My main aim is to send emails to and from my webmail that's hosted by you. Link to comment Share on other sites More sharing options...
onesmusmuriithi Posted February 10, 2023 Author Share Posted February 10, 2023 Link to comment Share on other sites More sharing options...
wolstech Posted February 10, 2023 Share Posted February 10, 2023 You're using our DNS, so Krydos can create these records for you. Link to comment Share on other sites More sharing options...
onesmusmuriithi Posted February 11, 2023 Author Share Posted February 11, 2023 @Krydos please assist on above Link to comment Share on other sites More sharing options...
Krydos Posted February 11, 2023 Share Posted February 11, 2023 SPF, DKIM, and DMARC have been set up for the domain shoppyflex.store. I recommend sending an email to https://www.mail-tester.com/ to make sure everything is working. If you share the report with us we can fix any issues that there still might be. Also keep in mind that even if your emails are perfect you still may not be able to send email to Gmail because their spam filters are insane and even Google employees can't make emails actually get delivered. Link to comment Share on other sites More sharing options...
onesmusmuriithi Posted February 11, 2023 Author Share Posted February 11, 2023 Link to comment Share on other sites More sharing options...
onesmusmuriithi Posted February 11, 2023 Author Share Posted February 11, 2023 Was Trying to send test email from my website backend portal and seems I cannot make a connection even though there are no errors to show the same, Below error is from my backend website, Link to comment Share on other sites More sharing options...
Krydos Posted February 11, 2023 Share Posted February 11, 2023 The SPF has been fixed. Try sending another test email. Not sure where you got "smtp.shoppyflex.store" from because that subdomain definitely doesn't exist. Link to comment Share on other sites More sharing options...
onesmusmuriithi Posted February 11, 2023 Author Share Posted February 11, 2023 What's the SMTP server name? Link to comment Share on other sites More sharing options...
wolstech Posted February 11, 2023 Share Posted February 11, 2023 Host name for smtp is the server domain, so for Tommy it's tommy2.heliohost.org. Link to comment Share on other sites More sharing options...
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