onesmusmuriithi

Should I be worried of open hacking contests?

Please assist.

Kindly allocate Let's Encrypt Free Certificate with 30days autorenewal to my website shoppyflex.heliohost.us and enable the below options as well.

Yes, kindly reset my account.

Assign shoppyflex.heliohost.com subdomain

Hello please clear my website date + configuration settings + domain details. Retain my Heliohost support account details and also assign a new subdomain for my use.

heliohost.us is fine with me. since the domain from the other registrar expired can I have the created subdomain pointing to your nameservers

Hello, please change my site's nameservers to yours and also allocate a domain/subdomain for use, regards.

Hello Support, How do I add Redis cache to my website, if possible, kindly share the IP, Port, Auth and Db Regards,

Hello Support, is it possible to get the below configs for Redis Cache

What's the SMTP server name?

Was Trying to send test email from my website backend portal and seems I cannot make a connection even though there are no errors to show the same, Below error is from my backend website,

@Krydos please assist on above

hello, Needed your help in setting up email authentication from my external domain provider, I will gladly share credentials to have the configs created, My main aim is to send emails to and from my webmail that's hosted by you.

Hello Team, please reset and share my password for the account onesmusmuriithi

This is well noted and received, what I meant is, have you identified an attack pattern that can easily be noticed and stopped if it reoccurs (but not the nitty-gritties), but your feedback is very reassuring, I really appreciate everyone that's going out of their way to get the services up and running,

What steps are you guys taking to prevent this from reoccurring in the future, because it seems it will take a while for me and everyone to have access to their site/s. (Customer reassurance is also very important for future commitment)

Do you guys have an ETA on the above issue,

Thank You So Much, maybe you can tell me what exactly you did to get it working? am OK with the name you've set, my main concern as to get it working, i plan on selling electronic devices, hope one day you will be my customer😊

@Krydos & @wolstech please assist on above pending issue

[Thu Feb 02 13:20:18.203705 2023] [fcgid:warn] [pid 59069:tid 139935529002752] [client 2a09:bac1:3be0:8::2d:63:55076] mod_fcgid: read data timeout in 60 seconds, referer: https://shoppyflex.store/install/index.php [Thu Feb 02 13:20:18.203838 2023] [core:error] [pid 59069:tid 139935529002752] [client 2a09:bac1:3be0:8::2d:63:55076] End of script output before headers: index.php, referer: https://shoppyflex.store/install/index.php [Thu Feb 02 13:23:03.986393 2023] [fcgid:warn] [pid 59202:tid 139935436683008] [client 2a09:bac1:3be0:8::2d:63:56554] mod_fcgid: read data timeout in 60 seconds, referer: https://shoppyflex.store/install/index.php?restart=true [Thu Feb 02 13:23:03.986491 2023] [core:error] [pid 59202:tid 139935436683008] [client 2a09:bac1:3be0:8::2d:63:56554] End of script output before headers: index.php, referer: https://shoppyflex.store/install/index.php?restart=true [Thu Feb 02 13:27:12.209683 2023] [fcgid:warn] [pid 59070:tid 139935692666624] [client 2a09:bac1:3be0:8::2d:63:59854] mod_fcgid: read data timeout in 60 seconds, referer: https://shoppyflex.store/install/index.php?restart=true [Thu Feb 02 13:27:12.209771 2023] [core:error] [pid 59070:tid 139935692666624] [client 2a09:bac1:3be0:8::2d:63:59854] End of script output before headers: index.php, referer: https://shoppyflex.store/install/index.php?restart=true [Thu Feb 02 13:32:58.816687 2023] [fcgid:warn] [pid 59071:tid 139935579358976] [client 2a09:bac1:3be0:8::2d:63:35318] mod_fcgid: read data timeout in 60 seconds, referer: https://shoppyflex.store/install/index.php?restart=true [Thu Feb 02 13:32:58.816743 2023] [core:error] [pid 59071:tid 139935579358976] [client 2a09:bac1:3be0:8::2d:63:35318] End of script output before headers: index.php, referer: https://shoppyflex.store/install/index.php?restart=true

Error Log

Hello Support, After deprecating the PHP version to 7.4.33, I am now getting 'internal Server error.' could there be an issue on the server configuration or timeouts?