HelioHost Posted December 15, 2022 Posted December 15, 2022 Username: N/A, Server: N/A, Main Domain: N/ADear Sirs,I was recently notified by a third person that my sitemedizinmannsweltverbessererseite.heliohost.orgis completely offline.The german error message says:===Die Website ist nicht erreichbarDieDNS-Adressevonmedizinmannsweltverbessererseite.heliohost.orgwurde nicht gefunden. Eine Problemdiagnose wird durchgef?hrt.DNS_PROBE_POSSIBLE====What exactly is the problem?I also cannot access the control panel, but I guess the reason is that my account is being moved to a new control panel.Thank you,best regards,medicineman9
wolstech Posted December 16, 2022 Posted December 16, 2022 Were you on the Johnny server? If so, that server was hacked and all of the accounts were turned into phishing sites, so we turned that server off. Since it was running cPanel anyway, the entire server has since been wiped and is being rebuilt with Plesk. A backup of your website's files from July 2021 (which would be prior that hack occurring) can be obtained from here: https://heliohost.org/backup/
HelioHost Posted December 16, 2022 Author Posted December 16, 2022 Hm ok, I guess I was on Johnny Server...so I guess I must wait for the server to be rebuilt with PLESK, then log in and upload the files again?Or should I register a new account?I would like to keep my oldmedizinmannsweltverbessererseite.heliohost.orgif possible, so I guess waiting is the correct solution?Thank you!Best regards,medicineman9P.S.: You might want to check out https://inclinedbedtherapy.com , you can improve your health for free by simply inclining your bed!!------- Original Message -------On Freitag, 16. Dezember 2022 um 01:57, HelioHost Support wrote:> Were you on the Johnny server? If so, that server was hacked and all of the accounts were turned into phishing sites, so we turned that server off. Since it was running cPanel anyway, the entire server has since been wiped and is being rebuilt with Plesk. A backup of your website's files from July 2021 (which would be prior that hack occurring) can be obtained from here: https://heliohost.org/backup/>> You may view the status of your ticket by visiting:>> https://helionet.org/index/index.php?showtopic=54510>> Thank you,> Heliohost support> https://heliohost.org/> https://helionet.org/
wolstech Posted December 16, 2022 Posted December 16, 2022 You can get a Tommy account now if you become a donor (https://heliohost.org/tommy/), otherwise yes, you'll need to wait for Johnny to be finished to get an account and reupload the site from your backup. As for the domain, yes its possible to keep your domain, but you'll need to reach out to us once you have an account again to manually get the domain set back to that because the sign up system won't offer the heliohost.org domains any longer (we only offer .helioho.st and .heliohost.us to new users, but existing users who had one can keep their old .heliohost.org if they ask).
HelioHost Posted December 16, 2022 Author Posted December 16, 2022 Ok, thank you! I will come back to you once I did that!Best regards,medicineman9 from Europe------- Original Message -------On Freitag, 16. Dezember 2022 um 12:05, HelioHost Support wrote:> You can get a Tommy account now if you become a donor (https://heliohost.org/tommy/), otherwise yes, you'll need to wait for Johnny to be finished to get an account and reupload the site from your backup. As for the domain, yes its possible to keep your domain, but you'll need to reach out to us once you have an account again to manually get the domain set back to that because the sign up system won't offer the heliohost.org domains any longer (we only offer .helioho.st and .heliohost.us to new users, but existing users who had one can keep their old .heliohost.org if they ask).>> You may view the status of your ticket by visiting:>> https://helionet.org/index/index.php?showtopic=54510>> Thank you,> Heliohost support> https://heliohost.org/> https://helionet.org/
Krydos Posted December 17, 2022 Posted December 17, 2022 You might be interested to know that you're currently #254 in line to get a new account on Plesk https://heliohost.org/eta/?u=medicin9 You can also make a donation to move to first position if you want to. Please be aware that we might be reducing the number of accounts that are invited each day lower than 10 or pause it temporarily because Tommy is very full and the uptime is starting to dip lower than is acceptable. Johnny is almost done being set up so we will be able to transfer a lot more accounts once that's available.
HelioHost Posted January 12, 2023 Author Posted January 12, 2023 Dear Sirs,I just created the plesk heliohost account using my old account (username "medicin9")and uploaded my homepage files herehttp://medizinmannsweltverbessererseite.heliohost.us/It seems to be fully functional :-)Please restore the above mentioned domain name to my old domain name according to the below mentioned email, which washttp://medizinmannsweltverbessererseite.heliohost.org/So please switch the ending from .us to .org, thanks!Thank you!Best regards,medicineman9------- Original Message -------Medicineman9 schrieb am Freitag, 16. Dezember 2022 um 12:41:> Ok, thank you! I will come back to you once I did that!>> Best regards,>> medicineman9 from Europe>> ------- Original Message -------> On Freitag, 16. Dezember 2022 um 12:05, HelioHost Support wrote:>>> You can get a Tommy account now if you become a donor (https://heliohost.org/tommy/), otherwise yes, you'll need to wait for Johnny to be finished to get an account and reupload the site from your backup. As for the domain, yes its possible to keep your domain, but you'll need to reach out to us once you have an account again to manually get the domain set back to that because the sign up system won't offer the heliohost.org domains any longer (we only offer .helioho.st and .heliohost.us to new users, but existing users who had one can keep their old .heliohost.org if they ask).>>>> You may view the status of your ticket by visiting:>>>> https://helionet.org/index/index.php?showtopic=54510>>>> Thank you,>> Heliohost support>> https://heliohost.org/>> https://helionet.org/
Krydos Posted January 13, 2023 Posted January 13, 2023 Your main domain has been changed to medizinmannsweltverbessererseite.heliohost.org
HelioHost Posted January 13, 2023 Author Posted January 13, 2023 (edited) Thank you ? ------- Original Message ------- HelioHost Support schrieb am Freitag, 13. Januar 2023 um 01:41: > Your main domain has been changed to medizinmannsweltverbessererseite.heliohost.org > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54510 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/@heliohost.org> Edited January 13, 2023 by Sun Dark Edited out spam.:(
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