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Posted

I've been logging into my account to keep the site active, but I might have missed a date or logged in at the wrong place. When I load my website (sssnet.tk) it shows an "Ahoy there" queued account message. The HTTPS version of the site shows an "SSL not set up properly" message instead.

The confusing part is that my main domain, hippo.heliohost.org doesn't show any of these errors. Instead, it show Apache's "Testing 123" landing page, which makes sense because I haven't really placed anything on the main domain.

I tried logging into Plesk, and that happened smoothly with no indication of a deactivated account. However, when I tried to renew the SSL certificate for sssnet.tk, it was unable to do so, because .well-known/... is also being redirected to the same generic page.

Could you reactivate my account, if that's what the problem is? And if not, perhaps something else is wrong in the setup?

Posted

The domain sssnet.tk is currently pointed to the old cPanel Tommy for some reason. Since you're using our DNS, Krydos will need to fix this.

  • Krydos changed the title to [Solved] I think my account is suspended for inactivity?
Posted

Oh, that was weird! Well, thanks for solving it 😁

  • Krydos locked this topic
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