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Posted

I recieved a notification that server has gone down. 3 times  now when i checked it i found it off.

How can we always restart the vps when they are down without Heliohost support team.

as of this post its still down. vps39

Screenshot_20220204-132116.png

Posted (edited)

As of now, you can't.

Krydos or yash has to restart them for you. Odds are unless you shut it down, it's more likely to be frozen from broken software or  perhaps misconfigured if you were changing something when it went down (I've seen users firewall themselves out of their VPS for example...).

 

Edited by wolstech
Elaborate
Posted

I just looked and this is not frozen or down. I can see the console just fine, and it is responding enough that I can type in the password box (strange to see a GUI installed on a linux server, but still, it's not down on my end).

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