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Posted

Hello,

I noticed that my account was suspended but I don't know why...?

a. My HelioHost username: tstamp

b. Running on Tommy
c. my main domain is: stamphaus.nl, not quite sure what the heliohost initial main domainname was (to long ago, sorry)

Could you please unsuspend and - if you know - let me know what caused it so I can fix/prevent it from happening again?

Thanks in advance!

 

Posted

Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

 

This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress.

 

Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you.

 

If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.

Posted

Unfortunately my account is suspended again :-(. Wasn't done yet with the plugin but am fed up with these Wordpress issues.

 

Could you please unsuspend so I can take this instance and URL offline?

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