[Solved] Suspended newrep

[gawmonster]

Hi, I tried to log in this morning and it says that I am suspended due to inactivity. May I please have it active again?

 

a. HelioHost username: newrep
b. The server my account is on: Johnny
c. My HelioHost main domain: new-republic.org

 

Thanks.

Sean

 

[Luigi123]

Your account is currently archived because you haven’t logged into your account for more than 30 days.

 

To prevent from happening again please make sure to login aleast 30 days!

 

Escalating to our root admin to reactivated your account.

 

EDIT: You are also on Tommy, not Johnny

[wolstech]

Working on it...

[gawmonster]

Thank you

[gawmonster]

Thank you for your help with this. I appreciate how quickly you responded. I am currently fighting brain cancer so I haven't been able to log in as often as I would like. I will set a reminder on my calendar in the mean time to help me stay on top of logging in while going through these treatments.

 

 

Your account is currently archived because you haven’t logged into your account for more than 30 days.

To prevent from happening again please make sure to login aleast 30 days!

Escalating to our root admin to reactivated your account.

EDIT: You are also on Tommy, not Johnny

 

 

Thank 

[wolstech]

Unarchived

[gawmonster]

Thank you for your help on this.

Unarchived

[Krydos]

Your account is currently archived because you haven’t logged into your account for more than 30 days.

It takes 60 days of not logging in for an account to be archived.