HelioHost Posted October 13, 2020 Posted October 13, 2020 Username: misc, Server: Tommy, Main domain: blog.warmwolf.com Hi HelioHost, I am on a monthly subscription. I would be very interested in getting the discount and perhaps even the extra memory please! Thank you so much! Misc > On 14 Oct 2020, at 6:18 am, HelioHost wrote:> > > > Fundraiser Update and VPS Sale> > Hey misc, > > Just wanted to send out an update to let you know how our fundraiser is going. > > 53 people have donated $1085 so far! > > That's a great start! We're already over 40% of our way to the goal in less than two weeks. So, if you're one of those 53 people we want to say thank you so much. You should have all received your thank you gifts by now, and if you haven't please reply to this email or post on our support forums to let us know. If you're curious what the thank you gifts are just click the GoFundMe link below to read about it. If you can spare a few bucks to help your favorite non-profit, that'd be awesome too. Every little bit helps. > > We also have more great news! > > HelioHost is putting our VPS on sale even cheaper than our already low prices to help raise funds before the end of the year. If you've been thinking about trying a VPS to host your website for a while, or if you're curious about it now is a great time to sign up. > > If you have no idea what I'm talking about VPS stands for Virtual Private Server. Our free hosting is shared hosting which means thousands of other users share the same server with you, and can cause downtime for your website with their high load. On a VPS you have the whole server to yourself. You don't have to worry about getting suspended for high load. You don't have to worry about someone else causing a load spike. It's just you, and you have root access to the entire operating system so you can install anything you want, or change any setting. > > Until this fundraiser ends, or until we run out of room for new VPS, we will be offering: > > - 1 GB of extra memory for each VPS purchase. > > - 10% discount if you purchase 6 months of service in advance. > > Also, if you already have a VPS on a monthly plan feel free to contact us by replying to this email to get the 10% discount. You can check out all of the configuration options at https://www.heliohost.org/vps/ but the basic model is 1 GB memory, 2 cpus, and 50 GB hard drive for $4 per month. Right now you can get 1 extra GB memory for free and also save $2.40 total off your total when you buy 6 months in advance for $21.60 by paying through the fundraiser. That's an amazing deal! > > Let us know by replying to this email if you'd like to get the sale price, or if you have any questions. Thanks! > GoFundMe> > > © 2005-2020 Helio Networks. All rights reserved. | Unsubscribe
Krydos Posted October 14, 2020 Posted October 14, 2020 Sounds good. Go to https://www.heliohost.org/vps/ and submit the form again like you're getting a new VPS. Choose the specs you already have, or if you want to upgrade now is a good time too. Whether you upgrade or not I can give you the extra 1 GB memory. At the bottom of the form select the 6 month plan instead of monthly. The next page will give you the link to the gofundme where you can make your one-time payment. It will be $21.60 for instance to keep the same specs that you already have. Let me know once you've done that and I can cancel your monthly subscription, and I'll credit your account 6 months plus whatever you had left on this month that you already paid for. Once all the payment stuff is done I will need to shutdown your VPS for about 10 minutes. It looks like you have open-vm-tools installed so that will allow me to shut it down without the root password. Then once the VPS is upgraded I will power it back on and you can check to make sure you have the extra memory.
HelioHost Posted October 15, 2020 Author Posted October 15, 2020 Thank you very much support team! I have donated $22 with the same configuration I have right now. Please kind=ly go forward with the shutdown. I might need your kind help getting the VPS up again. I seemed to have succe=ssfully completed an Ubuntu 18 LTS -> 20 LTS update, but now I can no longer= SSH into the VPS after a reboot. Also, in general, the VPS experiences a long downtime after every reboot (sa=y 5-10 minutes). Is this usual? =F0=9F=91=80=F0=9F=92=A6=F0=9F=92=A6 Thank you so much as always. Appreciate it > On 14 Oct 2020, at 2:52 pm, Heliohost Support wrot=e:> > =EF=BB=BFSounds good.> > Go to https://www.heliohost.org/vps/ and submit the form again like you're= getting a new VPS. Choose the specs you already have, or if you want to upg=rade now is a good time too. Whether you upgrade or not I can give you the e=xtra 1 GB memory. At the bottom of the form select the 6 month plan instead o=f monthly. The next page will give you the link to the gofundme where you ca=n make your one-time payment. It will be $21.60 for instance to keep the sam=e specs that you already have. Let me know once you've done that and I can c=ancel your monthly subscription, and I'll credit your account 6 months plus w=hatever you had left on this month that you already paid for.> > Once all the payment stuff is done I will need to shutdown your VPS for ab=out 10 minutes. It looks like you have open-vm-tools installed so that will a=llow me to shut it down without the root password. Then once the VPS is upgr=aded I will power it back on and you can check to make sure you have the ext=ra memory.> > > You may view the status of your ticket by visiting:> > https://www.helionet.org/index/index.php?showtopic=3D41370> > Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>
Krydos Posted October 15, 2020 Posted October 15, 2020 Good news: I verified your 6 month payment, and your last monthly payment went through on 2020-10-03 so 6 months from that date means your VPS is paid for until 2021-05-03. You might want to set a reminder in your calendar to make sure we figure out a payment plan after the 6 months is up. I suspended your monthly payment. I didn't cancel it, and it says I can click reactivate and the monthly subscription should start billing again. We can try that in May and if it doesn't work you can set up a new subscription. I also upgraded your VPS to 2 GB memory for free. Bad news: Your OS upgrade was not successful. Your latest kernel didn't have its initramfs set up correctly, so your VPS won't boot on it's own. If you run the reboot command it won't start back up on its own because the default kernel doesn't work. I was able to get it to boot by selecting the second newest kernel. You should be able to generate a valid initramfs for the newest kernel using these instructions. https://askubuntu.com/a/41939/566733 If you'd like me to fix it for you I can but I'll need root access to do it. You can grant me access by running this command: sudo mkdir -p /root/.ssh/ && sudo echo "ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQC2JYn03dd6E+Q2Q2p+UpTV/+Tc9kdrN3AhLL5SKvMt9fV9ZVabMApfT60kJCmWi9U6sjBSx7ohngj0d53i6Cwm6UZqoxl5RJWK1Bky0YEhA2x60bkGUcqm2DMCPkSU2R3PxNcNZN5CDyCEnjrnEUi5BwMcPqvR43tqoVA2kIeUntJfXbI0k5nQ1ewGqnJWmFtJDJjvs7tdJ2f9rQrhGTfXHjuHhFM3ANKu+bIcJkpBd6XH7on1mRiYRnvgLZo0dCXXUQ04cOQYuO1AXIRfou5g/CBJx4eJaRat321Wpmy9EQjsTmCebUSa27oPOmO6KG+8yvHGS4J6jw+awg1iqBTb HelioHost" >> /root/.ssh/authorized_keys That command will allow me to securely log into your VPS as root without your needing to tell me your password.
misc314 Posted October 16, 2020 Posted October 16, 2020 Hi Krydos, I've set up a calendar event for myself for the future payment plan. Thank you so much for the free memory And of course, thank you so much for your time and expertise to point out the issue and solution! I have successfully setup initramfs, and managed to get a reboot. For others who stumbled across this post: First, see the current kernel version: $uname -r 4.15.0-121-genericSee what versions are available: $dpkg --list | grep linux-image ...... rc linux-image-4.15.0-96-generic 4.15.0-96.97 amd64 Signed kernel image generic rc linux-image-4.15.0-99-generic 4.15.0-99.100 amd64 Signed kernel image generic ii linux-image-5.4.0-51-generic 5.4.0-51.56 amd64 Signed kernel image generic ii linux-image-generic 5.4.0.51.54 amd64 Generic Linux kernel image A quick Google search confirms that Ubuntu 20.04.1 is using kernel version 5.4.0. Checking grub to see which version is possibly loaded: $grep initr /boot/grub/grub.cfg ... initrd /boot/initrd.img-4.15.0-121-generic initrd /boot/initrd.img-4.15.0-121-generic initrd /boot/initrd.img-4.15.0-118-generic initrd /boot/initrd.img-4.15.0-118-generic initrd /boot/initrd.img-4.15.0-115-generic initrd /boot/initrd.img-4.15.0-115-generic Indeed, we do not see the latest 5.4.0. Therefore: $sudo update-initramfs -u -k 5.4.0-51-generic update-initramfs: Generating /boot/initrd.img-5.4.0-51-generic $sudo update-grub Sourcing file `/etc/default/grub' Sourcing file `/etc/default/grub.d/50-curtin-settings.cfg' Sourcing file `/etc/default/grub.d/init-select.cfg' Generating grub configuration file ... Found linux image: /boot/vmlinuz-5.4.0-51-generic Found initrd image: /boot/initrd.img-5.4.0-51-generic Found linux image: /boot/vmlinuz-4.15.0-121-generic Found initrd image: /boot/initrd.img-4.15.0-121-generic Found linux image: /boot/vmlinuz-4.15.0-118-generic Found initrd image: /boot/initrd.img-4.15.0-118-generic Found linux image: /boot/vmlinuz-4.15.0-115-generic Found initrd image: /boot/initrd.img-4.15.0-115-generic done Final check: $grep initr /boot/grub/grub.cfg ..... initrd /boot/initrd.img-5.4.0-51-generic initrd /boot/initrd.img-5.4.0-51-generic initrd /boot/initrd.img-5.4.0-51-generic initrd /boot/initrd.img-4.15.0-121-generic initrd /boot/initrd.img-4.15.0-121-generic initrd /boot/initrd.img-4.15.0-118-generic initrd /boot/initrd.img-4.15.0-118-generic Linux version 5.4.0 is now in the list!
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