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Posted

Hi

 

so when registration opened I hit create account for Tommy but my browser took my back so I then clicked on the link in my email and it took me to setup, which I finished then it said it was queued but then I refreshed and it said there was no account will the name 

(the email is angusnm3@gmail.com )

(I logged in with this account because that was the username I got and the password I set)

Posted

It's Ricky, not Tommy, for that account, and it failed due to an internal server error. Please check your email for an invite to RIcky to try again.

  • Like 1
Posted

It failed for the same reason as before (the reason is blank, usually when this happens, it works the second time around...).

 

Let's have Krydos take a look...

Posted

Validating Username...(XID mtk3mb) “angusnm3outlookcom” is not a valid username on this system.

Usernames have to be 8 characters or less. The javascript enforces this, and the php enforces this too, but apparently if you create a forum account first with a ridiculously long username, and then try to create a hosting account using that same email address the username is imported from the forum and allows you to get around both the length checks. Of course that doesn't get you very far though, because the cpanel account creation script will still fail on the long username, which is why the javascript and php code tries to prevent the invalid username in the first place. You're the first one who has experienced this particular "bug" out of 437,671 people so far who have created an account using this version of the website.

 

I requeued your account with the username angusnm3 this time, and it created successfully.

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