Sn1F3rt Posted June 29, 2020 Posted June 29, 2020 Your account is presently archived. Escalating this request to our root admins...
Byron Posted June 29, 2020 Posted June 29, 2020 Done. You should now be able to log in and your website should start working within 2 hours.
dermatt Posted July 1, 2020 Author Posted July 1, 2020 Thank you very much indeed.It would eventually be helpful, to get a short note via email...
wolstech Posted July 1, 2020 Posted July 1, 2020 You already should get an email when the account initiailly goes inactive. Since you use gmail, it will be in your spam folder (Gmail considers all HelioHost mail to be spam because our servers are often abused to send phishing mail). If you find and "Not spam" it, you should get them going forward.
Krydos Posted July 1, 2020 Posted July 1, 2020 You actually get 2 emails. You get one several days before your account goes inactive reminding you to login, and you get another when your website is taken offline for inactivity.
Recommended Posts