[Solved] sending email ist limited

[postfred]

Hello suportteam,

 

my account postfre2@ricky.heliohost.org have limited sending 

to 1 email per hour. please remove 1 email sending per hour

 

"Domain postfre.heliohost.org has exceeded the max emails 

per hour (1/1 (100%)) allowed. Message will be reattempted later"

 

 

[Sn1F3rt]

Ugh, 1 email per hour. Interesting, I thought that was to be implemented on Johnny.

 

Escalating...

[wolstech]

This can happen when the account was used to send mail that was identified as spam.

 

Were you sending bulk email from the account? Sending mass emails is the usual cause of this...

[postfred]

I have not sent a mass email,

only one status mail to 2 recipients

 

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

 

  xxxxxx@web.de

    Domain postfre.heliohost.org has exceeded the max emails per hour (2/1 (200%)) allowed.  Message discarded.

 

  xxxxxx@online.de
    Domain postfre.heliohost.org has exceeded the max emails per hour (2/1 (200%)) allowed.  Message discarded.

 

Edited June 14, 2020 by postfred

[wolstech]

I'll let Krydos handle this one. I can't find any reason why this got restricted, mail logs find nothing for your account...

 

But then, with the number of spam reports we've been getting, I don't want to remove the limit in case he or someone else set it due to an ongoing issue I don't know about.

[Krydos]

Your account can get throttled if you send more than 50 emails per day without first getting permission.

 

I just checked your account and it's tried to send 15 emails in the last 4 minutes. You should probably get that figured out before I remove the throttle or it will just get throttled again immediately.

[postfred]

Please remove the throttle, it was trying to find out what it could be.
I will now make sure that no more than these 50 per  day  mails are ever sent
 

[Krydos]

Throttle removed.

[postfred]

thanks a lot for your support