[Solved] would you please unblock my ip?

[coffeeha]

would you please unblock my ip?

 

[Krydos]

Unblocked. If you login at https://www.heliohost.org/login/ that won't happen.

[coffeeha]

Thank you for unblocking AND for the tip, that was driving me nuts

[coffeeha]

Sorry, blocked again because of ftp-issues... I can't get in with the credentials provided, tried eventually with this but I'm blocked so don't know if this works
Could you please unblock me again (I feel like I keep forgetting the keys of my house... )

[wolstech]

Unblocked.

 

The post you linked is from 2014 and is obsolete. The information listed in that post is no longer valid.

 

Please use these settings:

• Host name: johnny.heliohost.org
• Port: 1373
• Protocol: SFTP
• Username: coffeeha
• Password: your cpanel password

Alternate settings are these:

• Host name: johnny.heliohost.org
• Port: 21
• Protocol: Plain FTP (unencrypted, we do not support FTP over TLS)
• Username: coffeeha
• Password: your cpanel password

[coffeeha]

I keep getting issues with my cpanel password: If I try to login in the cpanel page directly (as you pointed out in your first post), and the same happens if I try to ftplogin: authentication fails with my password (using filezilla ftpclient).

Could you provide me with any tips to use ftp and not block me out again ? 

[wolstech]

If you're having trouble logging in, what error do you get when you log in here? https://johnny.heliohost.org:2083/

 

Also, try resetting your password here: https://johnny.heliohost.org:2083/resetpass?start=1

[coffeeha]

at https://johnny.heliohost.org:2083/ I get "The login is invalid."

Edit: creating a new password did the trick, ftp'ing works, and also login in at the link provided.

 

Thank you very much!!

Edited March 9, 2020 by coffeeha