bucanero Posted December 16, 2019 Posted December 16, 2019 I'm having the same issue, trying to add a domain to my account on Jhonny: domain: pkgi.tk is delegated to ns1/ns2.heliohost.org in Cpanel I want to add my domain, and I keep getting "Error: (XID rb5b9u) Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. "
Flaze Posted December 16, 2019 Posted December 16, 2019 This support request is being escalated to our root admin.
Flaze Posted December 17, 2019 Posted December 17, 2019 (From the other thread) You can change your main domain by using this script - http://www.heliohost.../scripts/domain
bucanero Posted December 17, 2019 Author Posted December 17, 2019 (From the other thread) You can change your main domain by using this script - http://www.heliohost.../scripts/domain Hello flazepe, I've used that script to change the domain of my account, to "pkgi.tk" yesterday.It showed up on the cPanel, but since yesterday I'm trying to access my site by using http://pkgi.tk and I only get the "Account Queued" screen. How long it will take to show up? is it actually queued or there's another issue with the domain? thanks
Sn1F3rt Posted December 17, 2019 Posted December 17, 2019 This is bcuz Apache restart is pending on Johnny which otherwise takes care of this. Refer: https://www.helionet.org/index/topic/38067-krydos-johnny-bihourly-hung/?do=findComment&comment=168991 1
wolstech Posted December 17, 2019 Posted December 17, 2019 Yep, that's broken too at the moment (for Johnny users) because the background processing program that handles setting all this stuff up is hung on Johnny.
Krydos Posted December 17, 2019 Posted December 17, 2019 See https://www.helionet.org/index/topic/38067-solved-johnny-bihourly-hung/?p=169014 and https://www.helionet.org/index/topic/38032-johnny-nameserver-detection-broken/?p=169008
bucanero Posted December 18, 2019 Author Posted December 18, 2019 my domain "pkgi.tk" is still reporting as Queued, even after being added 2 days ago it says it's fixed but I'm not sure if I'm having a different problem?
wolstech Posted December 18, 2019 Posted December 18, 2019 Please clear your cache. That domain is working for me. 1
bucanero Posted December 18, 2019 Author Posted December 18, 2019 All solved, it was the cache thank you!
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