MauroF Posted December 13, 2019 Posted December 13, 2019 Today I logged in my account and noticed that I've used 479/1000 MB, but most of them (405.79 MB) are on "other usage". Is it possible to have more information about the nature of these files? As fas as I know nothing that I've done recently justifies this usage and I would like to know why this is happening. My username is wolf2d and the domain is wolfcube.heliohost.org Thanks in advance
Guest pooks Posted December 13, 2019 Posted December 13, 2019 (edited) If I remember correctly, sometimes either .trash or site builder will store files. Could also be backups by Softaculous. Edit: so i just logged in so i can find the paths: .trash: /home/{username}/.trash site builder: /home/{username}/site_publisher/backups Softaculous backups: /home/{username}/softaculous_backups Edited December 13, 2019 by pooks
wolstech Posted December 13, 2019 Posted December 13, 2019 The trash is the most common cause. Also, mysql data also counts towards your space, but there won't be any visible files associated with it.
MauroF Posted December 13, 2019 Author Posted December 13, 2019 Thank you both for you replies. I don't think it's trash as the .trash folder is just a few MB (I guess it's included in "Files in hidden subdirectories." in cPanel disk usage setting, btw). Also, mysql shows as just 0.01 MB in the same page: I've only got a 12 KB database and considering that I've never really used, I think I could just ignore it. If I remember correctly, sometimes either .trash or site builder will store files. Could also be backups by Softaculous. Edit: so i just logged in so i can find the paths: .trash: /home/{username}/.trash site builder: /home/{username}/site_publisher/backups Softaculous backups: /home/{username}/softaculous_backups Both these folder also do not exist as, well, I don't use either the site publisher nor softaculous
Guest pooks Posted December 13, 2019 Posted December 13, 2019 Thank you both for you replies. I don't think it's trash as the .trash folder is just a few MB (I guess it's included in "Files in hidden subdirectories." in cPanel disk usage setting, btw). Also, mysql shows as just 0.01 MB in the same page: I've only got a 12 KB database and considering that I've never really used, I think I could just ignore it. If I remember correctly, sometimes either .trash or site builder will store files. Could also be backups by Softaculous. Edit: so i just logged in so i can find the paths: .trash: /home/{username}/.trash site builder: /home/{username}/site_publisher/backups Softaculous backups: /home/{username}/softaculous_backups Both these folder also do not exist as, well, I don't use either the site publisher nor softaculous Look at Disk Usage tab. Scroll to the bottom and open up the tree with the highest amount of MB in it to see what it is that is eating up all your space.
MauroF Posted December 13, 2019 Author Posted December 13, 2019 Look at Disk Usage tab. Scroll to the bottom and open up the tree with the highest amount of MB in it to see what it is that is eating up all your space. I already did this: my whole home directory is only using 91 MB, most of them appear under "other usage", to cite directly cpanel: The files outside of your home directory, the metadata that the system uses to store email in the mail directory, the email in Trash folders, or the files that you do not have permission to access.
Guest pooks Posted December 13, 2019 Posted December 13, 2019 Look at Disk Usage tab. Scroll to the bottom and open up the tree with the highest amount of MB in it to see what it is that is eating up all your space. I already did this: my whole home directory is only using 91 MB, most of them appear under "other usage", to cite directly cpanel: The files outside of your home directory, the metadata that the system uses to store email in the mail directory, the email in Trash folders, or the files that you do not have permission to access. That makes no sense as to why it would count towards your usage then...
MauroF Posted December 13, 2019 Author Posted December 13, 2019 Look at Disk Usage tab. Scroll to the bottom and open up the tree with the highest amount of MB in it to see what it is that is eating up all your space. I already did this: my whole home directory is only using 91 MB, most of them appear under "other usage", to cite directly cpanel: The files outside of your home directory, the metadata that the system uses to store email in the mail directory, the email in Trash folders, or the files that you do not have permission to access. That makes no sense as to why it would count towards your usage then... I agree , but that's what cPanel tells me... I think an admin is needed here to clarify a bit what's going on
Krydos Posted December 14, 2019 Posted December 14, 2019 428 MB is in use by your mail accounts. Try deleting some junk mail perhaps?
Guest pooks Posted December 14, 2019 Posted December 14, 2019 428 MB is in use by your mail accounts. Try deleting some junk mail perhaps?Oof. I should have seen that. It literally states it right in his Cpanel quote. Lmao
MauroF Posted December 14, 2019 Author Posted December 14, 2019 428 MB is in use by your mail accounts. Try deleting some junk mail perhaps?Oh yeah, eventually by checking every email account I found a 400 MB message in trash. I wonder why cPanel couldn't just tell me. Thank you
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